Program Manager, Science Resource Center

Summary 

Part-time (approx. 28 hours per week, which will include some nights and weekends) on the Bethlehem Campus. The Science Resource Center program manager is instrumental in supporting student success by creating a welcoming and inclusive environment where students are empowered to become independent learners through individualized academic support.  The program manager also supports tutors by offering guidance and professional development opportunities while balancing their tutoring schedule. 

Reporting to the science tutoring coordinator with a “dotted line” relationship to the Learning Center director as a member of the Learning Center core team, specific activities include recruiting, hiring, training, scheduling, supervising, and mentoring ~25 peer and/or professional science tutors; utilizing tutor scheduling software (WC Online); and contributing to program-wide initiatives as a member of the Learning Center core team. Although the primary responsibilities of the role are administrative, the program manager will also tutor students in science when staffing needs are necessary. 

Qualifications 

A bachelor’s degree in biology, chemistry, health sciences, or a related discipline, knowledge of tutoring and/or teaching pedagogy, experience in higher education or another academic environment, outstanding communication and interpersonal skills, the ability to learn new technologies, and an enthusiastic commitment to lifelong learning and supporting the growth and success of all students and staff are required.  A master’s degree, previous leadership or supervisory experience, experience working with diverse populations, and/or experience working in a college level tutoring program or another student success program are preferred.