Program Manager - Site Base Day Habilitation

Living Resources is a non-profit human services agency. Our core purpose is to support and empower individuals with disabilities or other life-challenging conditions to live with dignity, independence, and happiness.

Living Resources works with, and for, families by providing peace of mind. All employees are to be respectful and supportive of families. We are working with them as partners, providing care and services.

To work for Living Resources is to make a difference in the lives of others. Living Resources provides individuals with disabilities and special needs the support they need to thrive and lead active, full lives. For many Living Resources employees, their work becomes an experience where they find fulfillment and develop both personally and professionally.

This Program Manager is located in Schenectady County.

The Program Manager will supervise and oversee the provision of services for individuals in the Site Based Day Habilitation Program, as determined by the Interdisciplinary Team. The Program Manager will function as an advocate for the individuals and report directly to the Assistant Director.

• Acts as supervisor for Assistant Manager (AM), and Direct Support Professionals (DSPs) in carrying out assigned paperwork functions.
• Interview, hire, train, discipline, and recommend for discharge all program staff.
• Assume overall responsibility and operation for assigned site with the Assistant Director of Site Based.
• Write and update on an annual basis, or as needed, the Site Plan of Protective Oversight and the Site Fire Evacuation Plan
• Have a fluid, working knowledge of agency, state, and federal regulations regarding the support and care of individuals with developmental disabilities.
• Participate as a member of the Interdisciplinary Team (IDT).
• Respond to clinical issues in a timely manner.
• Serve as and maintain contact with appointed guardians, family members, and primary providers, and maintain current communication, be it a log, email thread, etc.
• Perform internal audits on paperwork, etc. on a regular basis to ensure the program’s compliance to agency, state, and federal standards.
• Provide ongoing training to staff as needed
• Oversee individuals’ funds and the use of the Pex Card. Must become a Money Manager and take Money Management Training.
• Participate in crisis management to ensure safety when necessary.
• Conduct site observations of program implementation.
• Supervise the delivery of services according to agency policy, state and federal regulations. Participate and/or be available for surveys.
• Coordinate admission process and follow along with possible admissions for Day Habilitation Program as assigned.
• Schedule site visits, supervise trials, maintain the waiting list of individuals waiting to receive our services.
• Assist in revisions of policy/procedure/forms as needed by agency.
• Assist with paperwork related to transfers, discharge, and admissions.
• Complete Purchase Requests/Purchase Orders of the Assistant Manager.
• Submits billing in a timely manner with other members of the Management Team

• Associate’s degree in a human service related field or a minimum of two (2) years of experience working with the developmentally disabled population, required.
• Bachelor’s degree in a human service related field or minimum of one (1) year of experience working with people with ID/DD, preferred.
• 3-5 years of managerial experience and a valid NYS driver’s license, required.
• 3+ years of experience with clinical behavior support, preferred

Must have the ability to function as a team leader, demonstrate good verbal & written communication skills and coordinate the overall planning & implementation of individual program plans. Strong organizational skills are a must.