Program Services Specialist

About Us 
At BuildAbility, we believe everyone deserves the opportunity to work, grow, and thrive. We provide support, training, and pathways to independence for individuals with disabilities.

Join the BuildAbility team as the Program Services Specialist
Are you enthusiastic about leading growth efforts? Are you driven to strengthen an organization's impact through innovative service design, strategy, and engagement? We are actively seeking a Program Services Specialist to support program operations, regulatory compliance, and organizational development efforts across BuildAbility's service lines. Working closely with the Associate Executive Director and Program Leadership, you will play a key-cross functional role in connecting program operations with strategic growth initiatives and external engagement. 

Why work with us:

• Meaningful Mission: Be a part of a team that's transforming lives and empowering individuals within the community. Our mission is to carve out a space for individuals with developmental and intellectual disabilities, encouraging them to envision a life without limitations and then guiding them toward turning that vision into a reality. 
• Inclusive Environment: Join an organization that values diversity and inclusion in all aspects of our work.
• Comprehensive Benefits: Enjoy competitive compensation starting at an annual salary of $26 - $29/hour, along with a generous benefits package.

As the Program Services Specialist, your responsibilities will include:

Program Compliance & Strategy

•  Support all service lines in maintaining compliance with CARF, CCL, HCBS, DDS, and Regional Center regulations.
• Monitor regulatory updates and communicate implications to program leadership and staff and assist with preparation and documentation for regulatory reviews, audits and accreditation.
• Analyze program operations and identify opportunities to improve efficiency, quality, and service delivery.
• Maintain an updated knowledge of daily operations in each program . 
• Assist with drafting, proofreading, editing, and producing support materials for all programs. Completes required documentation, reports, and forms to ensure program compliance.
• Participate in industry meetings, trainings, and vendor community events to stay informed of regulatory changes and sector trends.
• Assist with planning, coordination, and tracking of cross-department projects; maintain organized systems for tracking program initiatives, deliverables, and deadlines. 

Fundraising Support, Outreach & Communications 

•  Research grant opportunities aligned with organizational priorities and program growth
• Assist with grant proposal development, writing, and submission preparation. Support grant reporting and documentation requirements. 
• Assist with donor engagement efforts, including updates, communications, and relationship tracking.
• Assist in planning and coordinating events, fundraisers, and outreach initiatives.
• Support the development of external communications including newsletters, donor updates, and social media content.
• Gather program stories, participant highlights, and updates to support marketing and communications efforts.
• Help coordinate participation in community partnerships, vendor fairs, and networking events.

Schedule:

• Full-time
• 40 hours/week

Work Location:

• In-person, opportunity for Hybrid 
• Sylmar, CA, Variable

Compensation:

• Starting at $26.00 - $29.00/hour (depending on prior experience and qualifications)

Benefits:

• 90% coverage for Medical and 100% coverage for Dental and Vision insurance
• 100% Employer Paid Life Insurance for up to 2X the annual salary with Reliance Standard
• Paid vacation starting at 2 weeks per year
• 56 hours of paid sick leave
• 12 paid holidays per year
• Mileage Reimbursement
• 403(b) retirement savings plan
• Employee Assistance Program

Qualifications:

• Bachelor’s degree in a related field or comparable experience.
• Minimum three years’ experience serving people with developmental/intellectual disabilities.
• Minimum two years of experience in nonprofit programs, project coordination, program operations, or administrative support roles.
• 1–2 years of experience in event coordination, communications, development support, or administrative roles.
• ACRE Certification and completed Person Centered Thinking Training (or obtain within 60-days of hire).
• Must have current CPR/First Aid Certificate (or obtain within 60-days of hire).
• Proof of eligibility to work in the United States.
• Must pass a DOJ Live Scan fingerprinting background clearance.
• Valid California Driver’s License, automobile insurance, and reliable transportation.

• Excellent written and verbal communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple timelines.
• Positive, collaborative attitude and ability to work with various departments and stakeholders.
• Working knowledge of Title 17, Title 22, Lanterman Act, CCL licensing requirements, and HCBS regulations.
• Ability to maintain confidentiality related to sensitive client and/or staff information/circumstances.
• Familiarity with social media platforms (Instagram, LinkedIn, TikTok) and content management tools.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and willingness to learn new tools (e.g., DonorBox, Asana, Instrumentl).

BuildAbility is an equal opportunity employer. We are committed to anti-racism, diversity, and inclusion in our workplace environment, stakeholder engagement, and participant support. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.