Program Site Supervisor

An award winning, nationally recognized youth development program

Who We Are

ICAN is a non-profit organization that provides free, out-of-school time programs serving East Valley youth. Since its founding in 1991, ICAN has remained dedicated to its mission to provide free, comprehensive programs that transform the social, emotional and educational well being of youth. ICAN’s goal is to create a new pathway for youth to achieve future success. We do this by providing safe, enriching programs for our children and their families, teaching youth the life skills they need now to lay the foundation for a brighter future via programs enriched with STEAM, literacy, sports and more.

Our Culture

At ICAN, we believe every child and every family deserves access to quality childcare, keeping parents working and kids safe, and each of our team members is passionate about spreading this purpose.

You are most likely to find success at ICAN if you are:

• Eager to BLAZE TRAILS, innovate, and create impact
• Growth minded and optimistic; can BOUNCE BACK by seeing mistakes and challenges as opportunities to learn
• People-oriented, making investments every day to CULTIVATE SELF & OTHERS
• Prepared to SHOW UP & SPEAK UP by being authentic and engaged, aware of how your actions and contributions impact others

The Role

As Program Site Supervisor, you will manage the daily functions of the site program by developing a team of youth program leaders who execute program activities and implement program curriculum. You will lead recruiting efforts for program enrollment; track program attendance, oversee the budget of the site, and manage any other assigned job responsibilities. Your contribution to the organization is to ensure a safe, organized learning environment for youth by successfully ensuring the assigned program curriculum and daily program activities are implemented. Reporting to the Program Area Manager, you will do this by:

• Professional Development & Leadership (50%). Aligns daily practices with organization’s mission, vision, and values; Evaluate each member of your team and document employee punctuality, performance on goals, professionalism, disciplinary issues, adherence to company policies in the digital employee file; Administer, execute, and document quarterly and annual performance reviews, training and development plans to help employees succeed in their respective line of work; Provide ongoing classroom management/ discipline/ program facilitation training; Plan training workshops for staff in collaborating with HR; Interview and select new team members for the site in partnership with HR; Communicate role expectations for new team members; Build and execute an onboarding plan for new team members; Maintain strong communication with other Site Supervisors.
• Program Quality & Management (35%). Oversee program registration, enrollment, and attendance goals, as well as the effective implementation of curriculum for program staff; Enter and maintain youth and family member data into the youth member tracking database; Maintain a daily site schedule and ensure adequate daily staff coverage; Ensure all facilitated programs and activities are culturally competent and age appropriate; Maintain the ability to facilitate in the absence of program staff; Verify and review the proper documentation of disciplinary actions, incident reports, etc are in the youth member tracking system; Consistently deliver behavioral support and consequences as identified in the behavior management plan; Administer evaluation instruments and feedback solutions to youth and families; Set an annual events and activities calendar in conjunction with the Senior Youth Program Leader; Recommend and manage site budget.
• ICAN Community Partner Ambassador (15%). Establish and nurture relationships with school staff, parents to foster collaboration and support to achieve shared initiatives; Manage and develop working relationships with volunteers; Serve as an ambassador and role model upholding ICAN’s guidelines and rules; Perform all duties and responsibilities with discipline and accountability.

Experience/Skills

We care more about who you are than what you’ve done. That said, here are some highlights of the type of person and background we believe would thrive:

• Minimum 1 year direct management experience required
• Minimum 3 years experience in program facilitation and implementation required
• Staff development experience preferred
• Bilingual preferred (Spanish)
• Minimum of 21 years old and valid AZ driver’s license
• Dependable vehicle with proof of current AZ registration and valid insurance
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem—solving skills.
• Ability to act with integrity, professionalism, and confidentiality
• Passion for cultivating the full potential of others
• Demonstrate humility, respect and positivity
• Consistent ability to say what you mean and do what you say
• Committed to raising the bar every day and inspiring others to do the same
• Strong desire to learn and grow

Can you help us make a difference in the community? If so, we hope to hear from you.