Program Supervisor

About ABLE, Inc.

ABLE, Inc., standing for, “A Brighter Living Experience,” has been providing residential care to people with developmental disabilities within Houston County for over 40 years. First named Houston County Group Homes, the 501 (c) 3 non-profit corporation began as a grass roots effort by concerned parents who sought an alternative to sending their loved ones with disabilities to state institutions or keeping them out of the public eye. ABLE focuses on enhancing the lives of the people it supports by promoting their uniqueness and building their self esteem and independence in a safe and comfortable environment. At ABLE, employees are united in the belief that people with disabilities are best served by those who value them as individuals, fellow community members and friends.

Able, Inc., offers a full benefit package, casual work environment and flexible hours!

Program Supervisor 

Job Summary:

Oversees the operations of the programs ensuring the needs of the people supported are met. Program Supervisors will hire, train and supervise direct care staff to ensure quality delivery of services, as well as ensuring all programming needs are met including scheduling and staff development..

Qualifications & Skills:

            Required:

• Two years’ experience in the Human Services field


• Experience working with the protection and advocacy of vulnerable populations


• Passion for and dedication to ABLE Inc. mission


• Experience supervising, training, evaluating, and supporting staff


• Ability to analyze behavior and implement active treatment programs


• Proficient use of Microsoft Office and related programs


• Excellent analytical and organizational skills


• Complete integrity, honesty, and confidentiality

            Preferred:

• Two-year degree in Human Services field

Role Responsibilities and Essential Functions:

• Identifies with, shares in, and aligns programs to the vision, mission, core values, and core virtues of ABLE, Inc.


• Creates a coaching culture, ensuring each team member receives consistent feedback on their performance.


• Facilitates a team environment including the key elements of trust, communication, and empathy.


• Supervises and evaluates the work performance of Direct Support Professionals


• Ensures employee performance standards are met and initiates progressive discipline as necessary, consulting with HR when appropriate.


• Oversees the scheduling function of the organization.


• Evaluates staffing patterns and adjusts to ensure the needs of the people supported are met.


• Organizes, multitasks and prioritizes duties and responsibilities in an efficient manner.


• Creates, reviews and ensures the implementation of programs and activities.


• Collaborates with HR to promote staff recruitment, selection, hiring, retention and training.


• Conducts needs assessments and identifies training needs and skill gaps.


• Educates team members on proper documentation, including timeliness, and facilitates additional training when needed


• Demonstrates consistent use of behavior intervention and management techniques in a manner that is respectful and as least intrusive as possible.


• Ensures the safety of all individuals and team members.


• Attends and participates in house meetings.


• Works a minimum of 20% of time directly with people supported.


• Fills open shifts as needed


• Participates in on-call rotation and responds to individual and program emergencies as needed

• Other duties as assigned

Continuing Education & Community Involvement

• Maintains current certification in Positive Behavior Support (PBS), Trained Medication Administration (TMA)


• Attends conferences/workshops as needed to further the organizations’ abilities in impactful and new ways

Personal Characteristics:

• Ability to interact with varied constituencies in a collegial and professional manner.


• Manages change with self-confidence along with a willingness to take calculated risks.


• Excellent communication (verbal, written, and presentation skills).


• A demonstrated multi-cultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.


• Self-driven; willing to “roll up their sleeves”; assertive but “balanced”.


• A strong, positive communicator who has a listening presence, speaks effectively and is a visible leader.


• A demonstrated high level of integrity, guided by a sound set of ethical principles


• .

Direct Reports:

• DSP’s

Travel: Minimal

Physical Requirements:

The physical demands described here are representative of those that need to be met by an employee to perform the essential functions of this role successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual is regularly required to sit; walk throughout the building and talk and hear. Ability to walk two or three flights of stairs. The individual frequently is required to stand; and use hand to finger, handle or feel. The individual is occasionally required to reach with hands and arms. The individual must frequently lift and/or move up to 10 pounds and may need to assist in lifting a resident/individual in the case of an emergency. Specific correctable vision abilities required include close vision, distance vision, color vision, peripheral vision. Depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a temperature-controlled office environment. Generally, a busy office area subject to frequent interruptions. The noise level is usually quiet to moderate.

Pre-Hire:

Background Check, Reference Check, Clearance as an Agency driver

Equal Opportunity/Affirmative Action Employer