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Program Supervisor

Job Description - Program Supervisor

Make a Difference. Build a Career. Change Lives.


Join Chimes, a mission-driven nonprofit where compassion meets purpose. As a Direct Support Professional, you’ll empower individuals with intellectual and behavioral challenges to live with dignity, independence, and confidence—while growing in a supportive, team-focused environment.


Why Chimes



  • Meaningful, purpose-driven work

  • Paid training and ongoing professional development

  • Culture rooted in dignity, respect, and compassion


What You’ll Do



  • Provides supervision, training, coaching, discipline, and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the program manager, when appropriate.

  • Verifies the staff attendance and ensures the staff is providing active treatment for all people assigned.

  • Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed

  • Assesses the need for adaptive equipment to enhance people’s productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.

  • Confirms that adequate materials are in place at the start of each shift and throughout the program time

  • Documents incidents as needed

  • Uses crisis intervention skills in emergencies when needed

  • Responsible for staff development, including program orientation, completion of training, and ongoing learning of direct support staff.

  • Works with the manager and implements strategies to reduce turnover

  • Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met

  • Familiar with all DOL regulations as relating to persons served, and ensures they are all being met

  • Serves as a positive role model for other employees in the program


What You Bring



  • High school diploma or GED

  • Experience in disability services preferred (not required—we train!)

  • Ability to lift, push, or pull 50+ lbs.

  • Valid U.S. driver’s license - Meet one of the following driving record requirements? At least 3 years of unsuspended driving history with no more than 3 points, or At least 2 years of unsuspended driving history with a clean driving record


 


Why You’ll Love Working Here



  • Medical plans starting at $6.90/month (Day 1 coverage)

  • Dental and vision insurance

  • Life and disability insurance

  • Generous paid time off

  • 403(b) retirement plan with employer match

  • Paid training and tuition assistance

  • Tickets at Work

  • Employee referral bonuses and recognition programs

  • Clear pathways for growth and advancement


✨ Join a team where your work truly matters—every single day.
Apply today: https://chimes.org/Careers


Follow Us: Facebook | Instagram | LinkedIn


 


 

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