Program Supervisor - Intact Family Services

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Program Supervisor of Intact Family Services is a critical member of both the region’s child welfare team, as well as the agency’s broader leadership team, working collaboratively within and across programs to ensure a relentless focus on keeping children safe and supporting families. The Intact Family Services program provides families with intensive, trauma-informed case management services using Solution-Based Casework (SBC), an evidence-informed casework model of partnering with families to help them reach their goals. As the Program Supervisor, you will provide reflective supervision to Intact Specialists, and be a vocal advocate for continuous program evaluation and improvement, all with the goal of helping children and families thrive.

Candidate qualifications:

• Master’s Degree in Social Work or a closely related field required.


• At least two years’ social services experience required (child welfare experience highly desirable).


• Child Welfare Employee License (CWEL), Child Endangerment Risk Assessment Protocol (CERAP), and Child Abuse and Neglect (CANS) certification required, or ability to obtain within 90 days of hire.


• Ability to attend in-person meetings and events as needed required.


• Valid driver's license, insurance, and a reliable vehicle required. 

What You'll Do: 

• Plan and conduct regular staff meetings.


• Provide individual case consultation and supervision to staff.


• Provide back up and coverage for team members, as required by program.


• Responsible for monitoring and implementing the program’s continuous quality improvement process including outcome measures, assessments and funding reports.


• Develops methods to enhance the quality of services and improve the ability of the programs to identify and address specific individual training and consultation needs.

Job details:

• Compensation: Range is between $69k-$73k, offers are commensurate with experience. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.


• Additional Compensation: A $3,000 CWEL Stay Bonus payable in two installments: $1,500 after 6 months of consecutive employment and $1,500 after 12 months of consecutive employment. Eligibility for the bonus is contingent upon the role requiring the CWEL certification.


• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here). 


• Location: Hybrid (remote/in office), must be within reasonable driving distance to Joliet, IL.


• Schedule: Full-time, salaried; general business hours with some flexibility required for on-call responsibility and special projects.


• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.


• Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).