Program Supervisor (Jefferson County)

Sunnyhill is a non-profit 501(c)(3) organization that provides services, programs, and opportunities for children and adults with developmental disabilities.

• Monitors and supervises operation of assigned work sites.
• Provide training and support to the Home Manager and Lead Staff. Fill in as acting manager when both Home Manager and Lead Staff are absent.
• Provide 24/7 on call support to Home Managers and Lead Staff. Answer all calls within one hour.
• Ensures that all PWS medical appointments are being scheduled and attended by Home Manager and/or Lead Staff in a required time frame.
• Check medications and MARs for all people supported once weekly.
• Ensures compliance with medical requirements by acting as a liaison between the Waiver department and Nursing team.
• Provides oversight and assists with organization of Medical Books.
• Prepares for and attends Regional Center QE Nurse visits for all PWS. Completes HIPS with Director of Nursing and Assistant Director.
• Review completed Food stamp and Medicaid Applications for all consumers before submitting to the Waiver Business Manager.
• Review and approve Service Delivery Logs (SDLs) for Home Manager and check for missing SDLs for assigned work sites.
• Supports Home Manager with employee performance evaluations and disciplinary actions when necessary.
• Completes site safety checklists monthly and quarterly.
• Assists with and is present for all intakes and moves within their caseload.
• Ensures accurate records for PWS and staff are being maintained in each site.
• Attends all ISP meetings. Conducts final review of ISPs and provides strategies for the completion of PWS outcomes.
• Provides coverage and approves any PTO requests.
• Reviews the Appendix B reports sent by Assistant Director and takes the applicable steps to resolve any outstanding issues within 30 days.
• Assists with developing agenda and attends all staff meetings for each site supervised.
• Attends monthly Waiver meeting, monthly POD meetings and all professional development meetings.
• Ensures PWS are making satisfactory progress towards their goals as outlined in their annual plans.
• Oversees and serves as back-up for training of Direct Support Professionals and Lead Staff.
• Provide projected schedule weekly to waiver management and complete office hours once weekly.
• Inform Human Resources of all employee injuries and ensure required paperwork is submitted.
• All other duties and special projects as assigned by supervisor

Education & Experience

• Bachelor’s Degree in Human Services field or two years directly related experience.
• Supervisory experience required.

Required Skills/Abilities & Qualifications

• Excellent verbal and written communication through electronic documentation.
• Ability to prioritize tasks, problem solve and function well in a high-paced (at times stressful) environment.
• Valid driver’s license and auto insurance, use of personal vehicle required.
• Acceptable background checks