Program Support Specialist - Bilingual

Full Time Position - 40 hours

Salary Range - $49,000 - $51,000

For over 40 years, The Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the region’s health by educating communities, advocating for system improvements, and engaging with stakeholders. The Cooperative is a private, nonprofit 501(c)(3) coalition of healthcare professionals and consumers licensed by the New Jersey Department of Health as the maternal and child health consortium serving the seven counties of South Jersey.

The Cooperative is an equal employment opportunity employer. We welcome and encourage all qualified candidates to apply for employment with our agency without regard to abilities, age, race, ethnicities, gender identities, sexual orientations, religious and political beliefs, socio economic status, educational levels, military/veteran status, or any other characteristics.

The Cooperative offers a competitive benefit package:

* Medical, Dental, Life Insurance

* Id Theft & Legal Services

* Pet Insurance

* Critical Illness and Accident Plan

* Free AAA Basic Membership

* Generous Paid Time Off

* 10 Paid Holidays

* Staff Development

* Tuition Reimbursement

* Employee Assistance Program

* Flexible Spending Account

* Dependent Care Account

* 401K – The Cooperative contributes 4% after one year of work anniversary

Our biggest perk “Summer Flex”

The NFP Program Support Specialist enhances program effectiveness by performing non-clinical duties and providing information management support to the Assistant Director of NFP and NFP nurses.

Essential Functions:

Contribute to the Cooperative’s commitment to equity and continuous quality improvement that aligns with the agency’s mission, goals, and advancement. * Effectively cross-collaborate with agency staff, leaders, and board members to foster a comprehensive approach of information sharing, working committees, and collective representation. * Routinely disseminate relevant information, presentations, trainings, and learning opportunities for internal program and agency staff. * When applicable, will participate in relevant staff development opportunities (training, summits, conferences, etc.) to increase skill development, elevate program goals, and engage staff members with timely key learnings. * Outreaches referrals and assigns referrals to Nurse Home Visitors according to program guidelines. * Inputs Nurse-Family Partnership data in a timely and accurate manner into the web-based information system; complies with or assists in the compilation of statistical information for special reports. * Maintains the internal database system; provides technical assistance on the system’s report options and advises the supervisor of system errors. * Performs program support tasks such as organizing forms; photocopies; files; orders and maintains program materials and educational handouts; makes reminder and outreach calls for visits as requested by the nurse supervisor and nurse home visitors. * Performs general clerical functions such as typing material from typed or handwritten copy; prepare correspondence, reports, and other documents. * Compiles a variety of resources. May participate in community outreach activities such as distributing program brochures and retrieving client referrals as delegated by the supervisor. * Routinely disseminate client communications, event reminders, and resources. Assist with client events. * Contributes to the team effort. * Performs other duties as assigned.

• Associate degree; Bachelor degree preferred.
• Must speak English and Spanish
• Good team player.
• Excellent organizational and interpersonal skills.
• Skilled in all Microsoft Office Products.
• Valid driver’s license, car, and current insurance policy.

Physical Requirements:

• Must be able to see to read documents and hear well enough to communicate with others.
• Must be able to write, type on a computer, and use a phone.
• Must be able to operate a motor vehicle.
• Must be able to lift up to 10 pounds.
• Additional requirements to be determined with input from Director and HR.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Works in a climate-controlled professional office environment generally free from hazards and other adverse working conditions.