Program Support Tech

Title:

Program Support Tech

State Role Title:

Administrative and Office Specialist III

Hiring Range:

$35,886 - $43,481

Pay Band:

3

Agency:

Virginia Department of Health

Location: VDH-Central Office

Agency Website: vdh.virginia.gov

Recruitment Type:

General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts. The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick,
family/personal, and annual leave.

The Division of Disease Prevention (DDP) within the Virginia Department of Health (VDH) is seeking a highly motivated, organized and detail-oriented individual to serve as a PrEP Services Support Technician. This position is the primary contact for VDH-funded local health departments and community-based-organizations that offer PrEP services related to the VDH data system and client applications. While is responsible for coordinating, within VDH's data system, all aspects of eligibility and enrollment for clients interested in HIV Pre-Exposure Prophylaxis (PrEP), a medication regimen that is 99% effective in preventing HIV in sexual transmission.

Is responsible for data entry and ensuring that all data is complete. This position will collect data, prepare reports and be responsible for quality assurance activities. In addition, may use motivational interviewing techniques, to provide service navigation, HIV prevention, and medication adherence counseling in a culturally sensitive manner, as appropriate. Other duties include, ensuring clients are adhering to program requirements, assisting clients in coordinating medication pick-ups and refills, tracking client withdrawals, maintaining client files and complete required data entry and reports. Independently performs technical office tasks in support of a single program area regularly requiring application of policy and procedures.

Candidates should also be able to recognize, analyze, and solve problems and be able to work independently and as part of a team. This position will be based in Richmond and may require travel throughout Virginia. An agency-issued vehicle or travel reimbursement will be provided.

*This is a restricted position which is solely funded by a Federal Grant ending May 31, 2029. The availability of funding is scheduled for review annually thereafter. Employment is contingent on the continued availability of grant or non-general funds.

Minimum Qualifications

• Relevant experience in the field of HIV/STI prevention

• Proficient in Microsoft Office.

• Experience in preparing and reviewing reports.

• Strong interpersonal and communication skills, including conflict resolution.

• Ability to maintain client confidentiality.

• Organized and detail oriented, able to effectively multi-task, prioritize and meet deadlines.

Additional Considerations

• Background in public health, health education, counseling experience in the mental health field or related field.

• Experience working with individuals and communities vulnerable to HIV.

• Experience with data systems.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Human Resources

Phone: 804-864-7000

Email: N/A

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note :

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.