Program Support Technician

Posting Details

Posting Details (Default Section)

Closing Date: 07/08/2024

Open Until Filled No

Classification Title Program Support Technician

Working Title

Recruitment Limits

Location District

Pay Information

Range 23 ($5,448.21- $6,814.00) per month based on the 2024 Classified salary schedule. New employees will begin on Step F ($5,448.21). Step placement is non-negotiable. Promoted or transferred employees will be placed as specified in the CBA . This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE ) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks and more information about terms and conditions of employment to include salary and benefits.

Position Equivalent FTE:

1.0 FTE

No. Months: 12 months

Position Number: 011517

FLSA Status Non-Exempt (accrues overtime)

Position Type Classified

Bargaining Unit AFT - Classified Professionals

Range 23

Department Educational Services

The Position

Applications are being accepted for the Program Support Technician position in the Educational Services Division’s Outreach and Student Affairs department at the District Admin Office.

The Outreach and Student Affairs office supports district-wide efforts in relation to:

· San Diego Promise

· Outreach and Community Relations/ Partnerships

· Early College Credit Opportunities

· District-Based Student Leadership

The Program Support Technician position provides the highest level of customer services to prospective and current students, community partners and organizations, college faculty, staff, administrators, and detailed support, communication, reporting, and execution of all areas of the department, including:

· Maintain the San Diego Promise database of students regarding program eligibility and requirements from application through program completion to maintain state Assembly Bill 19 guidelines.

· Compose and deliver high-impact communication to prospective and current San Diego Community College District students regarding Outreach, San Diego Promise, and Student Leadership.

· Develop and distribute reports with enrollment, retention, and graduation information of current and prospective San Diego Promise students. The reports are shared with the District, Colleges, and departments, including Financial Aid, Student Financials, Admissions and Records, Outreach, San Diego Promise, and Institutional Innovation and Effectiveness.

· Establish and maintain relationships with community partners and organizations.

· Equip San Digo Community College District Student Trustees/ Associated Student Presidents with content for Board Meetings and legislative advocacy efforts.

· Support with the execution and delivery of district and community-based events, programs, and initiatives.

Days are Monday through Friday (8AM-5PM). The selected candidate must be willing to adjust workdays/hours based on the department’s needs.

Please note that an employee may be transferred to any site at the Chancellor’s option.

Classification Description

Click here (https://www.sdccd.edu/docs/HumanResources/classification/descriptions/Office%20Technical/Program%20Support%20Technician.pdf) for description

If you would like to open the link in a different tab or window, right click and select the option.

Desired Qualifications

Analyze situations accurately and adopt an effective course of action.

Communicate effectively both orally and in writing.

Coordinate intricate complex tasks and timelines for a large volume of districtwide activities.

Create and develop specialized and technical documents and produce non-standard reports.

Demonstrate interpersonal skills using tact, diplomacy, and courtesy.

Establish and maintain effective working relationships with others.

Implement aspects of a districtwide program independently.

Independently prepare correspondence.

Learn, interpret, and apply District and program policies, rules, and regulations.

Perform a wide variety of difficult and specialized administrative, clerical, and technical work in the operation of an assigned program.

Perform technical research and special studies.

Plan, prioritize, coordinate, and organize work and events.

Understand and follow oral and written directions.

Foreign Degree:

Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services ( NACES ) (http://www.naces.org/members.html) or Academic Credentials Evaluation Institute, INC .( ACEI ) (https://www.acei-global.org/evaluation-services/) . A copy of the evaluation must be submitted with your on-line application.

Commitment to Diversity:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Special Instructions to Applicants:

To ensure full consideration, qualified candidates must submit a complete online application that includes the items listed (extraneous material will not be reviewed). References to résumés or other uploaded documents within the online application will be considered an “incomplete” application; please enter “N/A” if any section does not apply.

Complete the online application;

Cover letter;

Resume; AND

Three (3) professional references.

Important: To ensure consistency and fairness to all candidates, please do not submit materials other than those requested (i.e., personal photos, articles you’ve written, etc.). Please only upload the requested documents using respective document name labels. Unless specifically requested within this posting, uploading extraneous materials may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or e-mail will not be accepted.

Note that correspondence, including interview invitations, will be sent to you via e-mail.

All inquiries, nominations, and applications will be held in the strictest confidence.

Tentative Timeline (Subject to Amendments)

Conditions of Employment:

SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT :

Submit “official” college transcripts as stated on the application (even if a degree is not a requirement for this position);

Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);

Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to the first day of employment);

Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND

Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.

EMPLOYMENT AFTER RETIREMENT

If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

Additional Information:

EMPLOYEE BENEFITS

SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation, and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.

Posting Number CL01636

Supplemental Questions