Project Coordinator

Wylander, a recruiting company specializing in the disaster restoration industry, is recruiting a Project Coordinator for a disaster restoration company in Wheeling, IL.

Project Coordinator Compensation and Benefits:

• Starting at $60,000 (DOE)
• Incentive Package
• Electronics Package
• Health Benefits (Medical, Dental, Vision, Disability)
• Life Insurance
• 401K
• PTO­­­­­

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We are seeking a Project Coordinator who provides exceptional attention to detail. This person must be highly organized, possess strong oral and written communication skills, and demonstrate excellent customer service skills. The Project Coordinator will support multiple Project Managers and their teams in delivering a high level of customer satisfaction. It is imperative that this person maintain clear, consistent communication with our customers. They will assist in coordinating, scheduling, and facilitating the timely completion of projects.

Project Coordinator Responsibilities:

• Coordinate job schedules, adjustments to schedules, and contact customers regarding selections needed
• Work with collections to collect deductibles, progress payments, and final payments. This includes communicating directly with mortgage companies and insurance carriers.
• Coordinate with other departments and office staff to complete projects, paperwork, and keep the processes timely for each project
• Create Work in Progress reports for weekly meetings and be prepared to lead the meeting.
• Maintain notes in software and job field files as necessary
• Handle office duties such as preparing and sending job-related forms, daily work orders, and daily communication with the Project Manager about ongoing projects
• Providing quick and accurate responses to vendors, agents, and customers
• Work and communicate with insurance companies, agents, and customers regarding their claims from beginning to end
• Answer the phones, direct calls, and assist clients along with the Administrative Manager
• Communicate a positive image of the company to the entire staff and customers
• Implement the company vision and mission and achieve goals

Project Coordinator Requirements:

• 2+ years’ experience in an administrative or similar role
• High School Diploma
• MUST possess deep knowledge of TPA Compliance
• Must have excellent customer service skills
• Quantitative, analytical, organizational, and problem-solving skills
• Accurate and detail-oriented
• Proven strong time management and organizational skills
• Ability to meet stringent deadlines and work well with many types of personalities

Keywords: reconstruction, repair, restoration

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