Project Coordinator

At Liaison, we’ve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.

Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.

Project Coordinator (Liaison International, LLC; Brighton, Massachusetts): The Project Coordinator will be responsible for the following (with percentage of time for each duty): Monitoring the daily progress of software development projects (5%); Planning meetings and organizing project logistics (10%); Managing the triage process for defects with the support and development teams (5%); Coordinating with internal engineering and quality assurance teams to ensure client work is properly ticketed, managed, and delivered on time (10%); Providing regular clear and concise status updates to internal management (5%); Partnering with the client relationship managers and product managers to set and continually manage project expectations by ensuring a steady stream of communication and status updates to our clients (10%); Proactively identifying the risks and issues with respect to programs/projects and help team to have effect risk management plan in place (5%); Ability to identify and deliver continual improvement in processes (10%); Providing feedback to the information technology teams with respect to deliverables of the sprint and giving insights on improving performance (5%); Ability to work directly with Finance on Revenue Projections/models and goals for custom development engagements, determining resource requirements, etc. (20%); and Providing monthly allocation reporting for engineering (5%). Telecommuting permitted.

Minimum requirements: Master’s degree or foreign equivalent in Computer Science, Project Management, Finance, or related field plus 2 years of relevant experience. 

Must have: Background in business analysis, requirements gathering, and documentation. Experience with large-scale application development using Angular/Typescript. Experience coordinating with cross-functional teams. Familiarity with ticketing and documentation systems such as JIRA and Confluence. Strong written and verbal communication skills, with the ability to communicate with technical and non-technical stakeholders. Proactive, patient, and solution-oriented. Able to work effectively in a team environment with little or no supervision. Flexibility to adjust to changing priorities. Understanding of Software Development Life Cycle (SDLC). Ability to report to Finance monthly on Revenue, revenue recognition for finance, and reconciliation General Ledger accounts linked to Custom Development activities. Attention to detail and highly collaborative. Highly motivated and ability to learn. Excellent skills in prioritization, risk identification and mitigation, and problem solving. 

Salary: $100,443 - $110,000 per year

Apply online at www.liaisonedu.com/careers or send resume to: Erin Riley, Director, Human Resources, Liaison International, LLC., 20 Guest Street, 8th Floor, Brighton, MA 02135. Ref: 00111617. An EOE.

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