Project Coordinator, Center for Teaching, Learning & Innovation and Academic Affairs

PROJECT COORDINATOR

Center for Teaching, Learning & Innovation and Academic Affairs

Morris Brown College · Atlanta, Georgia

POSITION INFORMATION

Department: Center for Teaching, Learning & Innovation (CTLI), Division of Academic Affairs

Reports To: Director, Center for Teaching, Learning & Innovation

Functional Support: Office of the Provost; Department Chairs; Faculty; CTLI student initiatives

Position Status: Grant-funded

POSITION SUMMARY

The Project Coordinator is the primary operational and project coordination professional for the Center for Teaching, Learning & Innovation (CTLI). The position supports the CTLI Director in establishing the Center as the College's central support hub for teaching excellence, faculty and department chair support, academic innovation, and student learning initiatives.

Reporting to the CTLI Director, the coordinator manages program logistics, project timelines, communications, records, data collection, and follow-through across CTLI and Academic Affairs initiatives. The position also provides coordinated project and administrative support to the Office of the Provost. Provost-level assignments are prioritized and coordinated through the CTLI Director to maintain a clear reporting line, balanced workload, and consistent accountability.

ROLE SCOPE & SERVICE MODEL

• CTLI is the position's primary organizational home and the central intake point for faculty, chair, and student-facing teaching and learning support requests


• The coordinator provides service, coordination, documentation, and follow-through. Academic, personnel, and policy decisions remain with the appropriate academic leader or office


• The coordinator works across departments and offices, but day-to-day priorities, work assignments, and performance supervision are directed by the CTLI Director in consultation with the Provost

ESSENTIAL DUTIES & RESPONSIBILITIES

CTLI Operations and Program Coordination

• Coordinate the CTLI's day-to-day administrative operations, program calendar, service requests, project pipeline, and shared resources


• Plan and execute workshops, seminars, institutes, consultations, learning communities, academic events, and other CTLI programs, including scheduling, registration, facilities, materials, technology, and participant communication


• Serve as the first point of contact for CTLI inquiries and ensure requests are acknowledged, routed to the appropriate person or office, tracked, and closed in a timely manner


• Maintain organized electronic files, templates, program records, participant lists, resource repositories, and standard operating procedures that support continuity and consistent service


• Support basic purchasing, invoice, reimbursement, supply, and grant documentation processes for CTLI programs in coordination with the Director and appropriate College offices

Faculty and Department Chair Support

• Coordinate faculty onboarding, orientation, professional development, mentoring, recognition, and instructional support activities through the CTLI


• Provide department chairs and faculty with timely operational support, resource navigation, meeting coordination, forms, calendars, reminders, and follow-up related to CTLI and approved Academic Affairs processes


• Assist the Director in identifying recurring faculty and chair needs and translating those needs into workshops, resources, office hours, referrals, or process improvements


• Maintain and distribute current faculty development resources, instructional guides, academic technology information, and teaching support communications


• Support faculty participation tracking and documentation required for institutional reporting, grant reporting, accreditation, and continuous improvement

Student Learning and Engagement Support

• Coordinate CTLI-sponsored student learning programs, academic success workshops, study support activities, digital learning orientations, and related events in collaboration with faculty and student support offices


• Respond to student inquiries related to CTLI programs and connect students with the appropriate academic or student support resource when needs fall outside the Center's scope


• Support student participation, attendance, feedback, and outcome tracking for CTLI programs and use findings to improve access, communication, and program effectiveness

Office of the Provost and Academic Affairs Support

• Coordinate special projects assigned by the Provost in consultation with the CTLI Director, including project plans, timelines, action logs, status updates, documentation, and follow-through


• Prepare agendas, meeting materials, minutes, presentations, correspondence, briefing documents, and reports for designated Academic Affairs meetings, committees, and initiatives


• Assist with the organization and documentation of academic policies, procedures, curriculum initiatives, faculty affairs projects, academic planning activities, and institutional priorities


• Support accreditation, assessment, program review, compliance, and grant activities by collecting, organizing, validating, and maintaining required documents and evidence under the direction of the responsible administrator


• Coordinate academic events and activities such as faculty meetings, chair meetings, convocations, professional development days, and other initiatives sponsored by the Provost's Office or CTLI


• Handle confidential and sensitive information with sound judgment and discretion, particularly information related to personnel, students, curriculum, policy, and institutional planning

Project Management, Assessment, and Communication

• Develop and maintain project plans, schedules, task assignments, decision logs, risk and issue trackers, and completion records for assigned initiatives


• Monitor milestones and deadlines; communicate reminders, dependencies, delays, and unresolved items to the CTLI Director and appropriate project leaders


• Collect participation data, evaluations, service metrics, and other evidence; prepare dashboards, summaries, annual reports, grant reports, and recommendations that demonstrate CTLI reach and impact


• Draft and distribute program announcements, newsletters, web content, resource updates, and other communications in coordination with the CTLI Director and College communications standards


• Build productive working relationships with the Registrar, Institutional Effectiveness, Student Affairs, Online Learning, Information Technology, academic departments, external facilitators, and community partners


• Perform other duties assigned by the CTLI Director in support of the Center and the Division of Academic Affairs

REQUIRED QUALIFICATIONS

• Bachelor's degree in education, higher education, business administration, public administration, communications, project management, or a related field


• At least two years of progressively responsible experience in program coordination, project coordination, administrative operations, education, or a related setting


• Demonstrated experience coordinating multiple projects, programs, meetings, or events with competing deadlines and multiple stakeholders


• Strong written, verbal, interpersonal, organizational, problem-solving, and follow-through skills


• Ability to work independently, exercise sound judgment, protect confidential information, and adapt to changing priorities


• Proficiency with Microsoft 365 or Google Workspace and the ability to learn project management, learning management, student information, survey, web, and reporting systems

PREFERRED QUALIFICATIONS

• Master's degree in higher education, education, public administration, business administration, instructional design, or a related field


• Experience in a college or university academic affairs office, center for teaching and learning, faculty development unit, student success program, or grant-funded initiative


• Experience supporting faculty development, department chairs, teaching and learning programs, or student academic support initiatives


• Familiarity with academic assessment, accreditation, program review, grant compliance, curriculum processes, or continuous improvement practices


• Experience with learning management systems, student information systems, event registration platforms, web content management, project management tools, and basic data reporting

CORE COMPETENCIES

• Service orientation and responsiveness


• Project ownership and dependable follow-through


• Collaboration across roles and departments


• Attention to detail and documentation accuracy


• Clear communication and professional judgment


• Continuous improvement and data-informed problem solving

FUNDING

This is a grant-funded position. Continued employment may be contingent upon the availability of grant or institutional funding and satisfactory performance.