Job Description - Project Leader for OpenText eDOCS
Client: Fl Government Agency
Position: Project leader for OpenText eDOCS
Pay: $55/Hr
Term: ASAP - June 2026 with renewal
Location: 100% on site Tallahassee, FL 32301
Work Authorization: USC or GC ONLY
Scope:
Application Services is seeking an experienced, highly specialized technical and functional expert for a leadership role on our Electronic Document Management System (EDMS) team. The desired candidate will have a minimum of 5+ years of OpenText eDOCS EDMS experience in a team lead, principal lead technician, or managerial role with highly developed technical, troubleshooting, planning, and implementation skills gained through a thorough knowledge strengthened over time from resolving issues or increasing difficulty.
Education: Bachelor's Degree in Computer Science, Business Administration, Communication or related field. Experience in a related EDMS/ECM field could be used in place of a bachelor’s degree
Experience:
Advanced knowledge of OpenText eDOCS Ver 5 or higher EDMS with experience preferably in Leadership, Team Lead, or Principal Lead Technician or Escalations role. Able to confidently guide and advise EDMS team members, management as needed.
Five (5) years of advanced EDMS experience including analysis, administration, maintenance, implementation, and support of EDMS/ECM applications and databases in an intranet and internet environment.
Nice to have 3 to 5 years of systems analysis/programming experience, working with large-scale implementations, system upgrades, and library consolidations.
High proficiency in analyzing, planning, creating, and implementing document control-related IT tools, databases, and administrative procedures.
Familiarity and understanding of project management principles, methods, standards, and related artifacts as defined by the Project Management Institute's (PMI) PMBOK standards is a plus.
Ability to read, write, and/or understand several coding languages, including .NET
Responsibilities:
Advanced experience in supporting OpenText ECM eDOCS Version 5.X or higher in a distributed environment.
Perform Library Maintenance and OpenText database table administration tasks using various OpenText Administration tools.
This support will include end-user support, server management, and operational maintenance of EDMS server environments both on-premises and in the Azure cloud.
Maintain and monitor EDMS server environments, including physical and virtual servers in the on-premises data center, ensuring system stability, availability, and performance.
Perform regular server patching, updates, and configuration management to maintain security and compliance standards on all EDMS servers.
Manage and coordinate backup and recovery processes for EDMS data and related databases to safeguard against data loss.
Troubleshoot and resolve server-level and application-level issues affecting EDMS availability and functionality.
Collaborate with IT infrastructure and cloud teams to plan and execute migration of EDMS servers and services to the Azure cloud, ensuring seamless transition and minimal downtime.
Post-migration, provide ongoing operational support, including monitoring Azure cloud-hosted EDMS instances, applying cloud-specific best practices for performance, security, and disaster recovery.
Develop and maintain technical documentation related to server environments, maintenance procedures, and cloud configurations.
Develop training materials for a diverse knowledge base and perform remote and/or onsite training for users throughout the Department.
Facilitate the resolution of complex technical issues, planning, implementation, and all areas of EDMS by analyzing.
Serve as liaison and/or principal EDMS Representative when working with business offices and communicating with corporate customers via telephone, written correspondence, or electronic service regarding finding resolutions to technical problems presented.
Provide well-formed suggestions, solutions, and/or alternatives for third-party applications that interact with EDMS.
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