Project Manager

The Project Manager is responsible for leading cross-functional teams to deliver complex projects on time, within scope, and within budget. This role requires a balance of technical understanding, strategic planning, and exceptional client communication to ensure successful product implementations and ongoing customer satisfaction. The Project Manager will serve as the primary point of contact for clients, coordinate all aspects of the project lifecycle, mitigate risks, and drive continuous improvement. A strong understanding of project management methodologies, client engagement, and regulatory compliance, particularly in the casino gaming industry is essential to succeed in this position.

Project Planning and Execution:

• Under general guidance, develop detailed project plans, including timelines, milestones, and resource allocation, to ensure successful product implementations, technical feasibility, and exceptional client focus.
• Manage all phases of the project lifecycle, from initiation to closure.
• Coordinate with internal teams, clients, and vendors to ensure flawless execution of deliverables and deadlines, within scope and budget. 

Client Engagement:

• Serve as the primary point of contact for clients throughout the project lifecycle, maintaining strong relationships and clear communication.
• Understand client needs, address concerns promptly, and provide status updates regularly.
• Ensure all client requirements are documented and incorporated into project deliverables.
• Team Collaboration:
• Work closely with cross-functional teams, including product development, engineering, marketing, and support, to align project objectives with business goals in a professional and supportive manner.
• Facilitate effective communication and collaboration among all stakeholders.
• Report and escalate obstacles to management as needed.

Risk Management:

• Identify potential risks and issues early, develop mitigation strategies, and ensure timely resolution to minimize impact on project timelines.
• Monitor project progress, budgets, and scope to prevent scope creep and cost overruns.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.

Compliance and Documentation:

• Ensure all projects comply with regulatory requirements specific to the casino gaming industry.
• Maintain comprehensive project documentation, including requirements, plans, and post-launch evaluations.
• Continuous Improvement:
• Conduct post-launch reviews to identify areas for process improvement.
• Share lessons learned with the team to enhance future project outcomes.
• Measure project performance using appropriate tools and techniques.

Other Duties:

• Maintains compliance with federal, state, and local employment laws, regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Strong knowledge of project management methodologies and tools (e.g., Agile, Scrum, Waterfall, MS Project, JIRA) with technical understanding of software development and web technologies.
• Strong working knowledge of Microsoft Office 365.
• Familiarity with SmartSheets and other project management tools is preferred but not required. Excellent organizational, problem-solving, and decision-making skills.
• Exceptional interpersonal and communication abilities, with experience managing high-quality client relationships.
• Proven ability to manage multiple projects simultaneously and deliver on time and within budget.
• Understanding of casino gaming regulations and compliance standards is a plus.
• PMP, PRINCE2, or equivalent certification is a plus.
• Ability to travel occasionally 10-20% of the time to fulfill client and business needs.
• Must have work authorization documents to work in the United States.

Education & Experience

•   Typically requires a Bachelor’s degree in Project Management, Business Administration, Computer Science, Engineering, or a related field is desired. (May substitute relevant work experience in lieu of education.)
• 6+ years of relevant project management experience managing technology projects, preferably in the casino gaming or technology industry. 

Physical Requirements:

• Ability to sit or stand for extended periods while working at a desk or computer station.
• Occasional lifting or carrying of objects weighing up to 25 pounds, such as hardware, equipment, or office supplies, with or without assistance.
• Ability to perform tasks requiring fine motor skills, such as typing, using office equipment, or operating a computer.
• Ability to travel locally and/or internationally 30% of the time for customer service needs, or site visits, which may involve occasional or frequent lifting and walking.
• Ability to participate in in-person meetings and presentations, including standing or moving about a room.
• Must be able to work in an office environment and/or customer site location with varying noise levels and demands.

 Job Type

Full-time, salary

Total Rewards

$80,000.00 - $100,000.00 annually. Applicable pay within the posted range may vary based on factors including, but not limited to, geographical location, job function of the position, education, and experience of the selected candidate. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as business results. 

• Medical (HSA), Dental, Vision Insurance
• Employer-provided Group Life Insurance & Long-Term Disability Insurance
• 401k Retirement Plan with Employer Contributions
• Generous Paid Time Off & 15 Paid Holidays
• Discretionary Bonus Plan, based on eligibility

Equal Opportunity

Walker Digital Table Systems, LLC (WDTS) is an Equal Opportunity Employer. We appreciate and welcome the value and contributions of individuals with diverse backgrounds and encourage all qualified individuals to apply.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any aspect of the employment process, please contact [email protected].