Project Manager- Chinese Speaking

JOB TITLE: PROJECT MANAGER

About This Job:

Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.

On behalf of
our client, we are looking for a competent, skilled, and experienced Project Manager to work in Nairobi, Kenya

DUTIES & RESPONSIBILITIES:

• Coordinate internal resources and third
  parties/vendors for the flawless execution of projects
  
• Ensure that all projects are
  delivered on-time, in full, within scope and within budget
  
• Developing project scopes and objectives, involving
  all relevant stakeholders and ensuring technical feasibility
  
• Ensure resource availability and allocation
  covering both low and peak seasons
  
• Develop a detailed project plan to track progress
  
• Use appropriate verification techniques to manage
  changes in project scope, schedule and costs
  
• Measure, ensure and report project performance
  using appropriate systems, tools and techniques
  
• Report and escalate matters to senior management
  as needed
  
• Manage the relationship with clients and other
  stakeholders
  
• Perform risk management and ensure all identified
  risks are mitigated to a minimal level
  
• Create and maintain comprehensive project
  documentation
  
• Champion safe work
  procedures and conditions ensuring zero injury to staff
  
• Respond to inquiries,
  requests, and complaints from clients and customers through multiple
  channels, including phone, email, physical, chat etc.
  
• Provide accurate and
  timely information, guidance, and assistance to resolve customer issues
  and concerns.
  
• Ensure service to
  client(s) is offered as per the SLA and within the contracted pricing
  
• Contract management
  ensuring SLA is adhered to and all matters arising are addressed using
  relevant clauses in the contracts
  
• Maintain a positive
  and professional attitude in all customer interactions, ensuring a high
  level of customer satisfaction.
  
•  Overall responsible for the financial
  performance of the project(s) handled
  

KNOWLEDGE,
SKILLS, AND EXPERIENCE:

·         A Bachelor’s degree from a recognized
university

·         At least 5 years’ experience is a
similar or closely related role

·         Proven experience in office
administration, customer service, or related roles.

·         Experience working in a medium to
large production/processing/manufacturing company

·         Working knowledge of EHS in the
production/processing/manufacturing industry

·         Strong people management skills.

·         Excellent communication and
interpersonal skills.

·         Analytical, problem solver with a keen
interest in numbers

·         Proficiency in office software

·         Strong organizational skills and
attention to detail.

·         Ability to multitask and prioritize
workload effectively.

·         Experience working in a human resource
outsourcing setting is an added advantage

Interested
and qualified applicants should submit their applications through the link
below.

Note:

Only shortlisted applicants will be
contacted.

Q-SOURCING SERVTEC IS AN EQUAL
OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Requirements

A Bachelor’s degree from a recognized
university

·         At least 5 years’ experience is a
similar or closely related role

·         Proven experience in office
administration, customer service, or related roles.

·         Experience working in a medium to
large production/processing/manufacturing company

·         Working knowledge of EHS in the
production/processing/manufacturing industry

·         Strong people management skills.

·         Excellent communication and
interpersonal skills.

·         Analytical, problem solver with a keen
interest in numbers

·         Proficiency in office software

·         Strong organizational skills and
attention to detail.

·         Ability to multitask and prioritize
workload effectively.

·         Experience working in a human resource
outsourcing setting is an added advantage