Project Manager, Client Services - Exciting Challenge

The Project Manager is a master collaborator on 829’s Client Services team. This person will own 10 - 15 projects related to the operational success of 829's growth marketing, digital campaigns and content marketing. This person will also help to build and maintain new workflows for quality control and efficiency gains. They will work on data-driven, complex projects that aid in the success of integrated digital campaigns across inbound and outbound channels.  There will be collaboration with internal stakeholders including the growth marketing, branding and communications, content creative, design, campaign and marketing technology teams. The ideal candidate has experience in running operationally complex projects focused on growth across the customer lifecycle.

What You’ll Do

• Works closely with marketing leadership on the creation and execution of digital campaigns and content across outbound and inbound channels such as paid search + social, email marketing, and organic.
• Operationalize project management within the broader team by facilitating planning meetings, and ongoing status meetings and sharing the outputs of those meetings in a way that is easy for the teams to reference and understand.
• Own planning, coordination of workflow, creation and execution of projects that improve the operational success of all digital marketing and communications across channels.
• Review copy, layout and proofs for accuracy, adherence to brand guidelines and quality standards, and coordinate team and client approvals of all creative deliverables.
• Work closely with the broader team to help master project tracking and timelines via Gantt charts, allocate and manage tasks among operators, and report weekly on project updates.
• Work with multi-functional teams to do needs assessments and roll out new workflows for cross-collaboration.
• Develop all facets of project plans, including documentation of project scope, objectives, deliverables, key milestones and timelines, working collaboratively with internal teams to make sure deadlines are met.
• Identify potential issues or challenges to project completion and recommend solutions.
• Present weekly project status updates and forecast of incoming work for team meetings.
• Align with Account Managers to improve on operational processes related to campaign setup for enhanced speed to launch and overall account deadlines.
• Develop templates and assist in the delivery of weekly health reports/check-ins, monthly and quarterly utilization summaries for clients.
• Work with manager and team leadership to continue to define and refine the role.

What You’ll Bring

• 2-5 years of project management experience for in-house, agency or start-up environment
• Expertise or familiarity within the digital advertising landscape - SEM, Paid Social Ads, SEO, email automation, analytics and attribution
• Proven track record with cross-functional collaboration and achieving high customer satisfaction
• Experience defining and managing team workflow
• Experience leading Scrum-style meeting structure, and use of industry terminology
• Experience within the digital advertising landscape and related technologies
• Experience with Google or Microsoft Office Suite
• Familiarity with marketing initiatives and goals
• Comfort with business analytics and producing data-driven insights and reports
• Comfort managing Executive expectations and feedback, including interfacing with Legal
• Outstanding interpersonal skills
• Strong attention to detail and organizational skills

Benefits and Perks We Provide

• Remote Workplace. You have the option to work at our office in Boston or remotely in the following states: MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, AZ, CA, UT and CO.
• Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 13 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
• Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
• Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for dental, and the option to participate in the FSA program.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education. Receive a personal budget to attend events and conferences.

What We Believe

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

Who We Are 

829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.

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