What You'll Do
- Project Planning and Execution: Develop and manage a high-volume portfolio of implementations, upgrades, and maintenance projects ensuring they are completed on time and within budget.
- Risk Management: Proactively identify and manage project risks. Develop and implement risk mitigation plans.
- Stakeholder Management: Build and maintain strong relationships with key stakeholders. Engage with key stakeholders to understand their requirements, providing expert advice on grant management strategies and product capabilities.
- Customer Collaboration: Work directly with customers to define and document high-level business requirements and detailed requirements. Align customer goals with product functionality, managing customer expectations about product capabilities and enhancements.
- Cross-functional Collaboration: Participate in cross-functional team activities, including requirements gathering and business process modeling.
- Technical Leadership: Guide technical teams in developing and implementing system configuration, customizations, and enhancements to deliver specified business outcomes. Assist in designing end-user interfaces specific to client programs.
- Quality Assurance and Control: Lead the quality assurance process and oversee the quality control process to ensure all solutions meet rigorous standards before client review.
- Testing and Validation: Develop and oversee functional and user acceptance testing to ensure the final product operates according to contract specifications.
- Documentation and Reporting: Track business operational metrics, including capacity modeling and implementation efficiency. Maintain comprehensive project documentation and provide regular progress reports to both internal and external stakeholders.
What You'll Bring
- Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field (preferred).
- 1–3 years of project management experience, ideally within a SaaS or technology environment.
- 1+ years of experience with tools like Azure DevOps, Jira, Visio, LucidChart, or Figma.
- Proven ability to manage small- to medium-scale projects and deliver under tight deadlines.
- Experience in client-facing roles, managing stakeholder expectations effectively.
- Strong analytical and problem-solving abilities, with a knack for transforming client needs into actionable plans.
- Proficiency in Microsoft Office and familiarity with project management tools.
- Excellent communication and interpersonal skills to engage with diverse stakeholders.
- Certifications: Project Management Certification (CAPM) preferred.
What Success Looks Like
- Seamless project delivery that meets or exceeds client expectations while adhering to timelines and budgets.
- Transparent communication and collaboration that fosters trust and alignment among stakeholders.
- Accurate and insightful reporting that drives continuous improvement and informed decision-making.
- Teams that operate efficiently with a clear cadence, resulting in predictable and sustainable project outcomes.
- Personal and professional growth within a role that directly impacts the success of Agate Software’s clients and operations.
This role offers the opportunity to make a meaningful impact in the public sector, delivering technology solutions that drive operational excellence for government agencies. Apply today to join a team committed to innovation, quality, and customer success.