Project Manager (Housing) - Urgent Position

JOB DESCRIPTION

Posting Expires: 5/15/24

Salary Commensurate with Experience

JOB PURPOSE:

Partners for HOME seeks qualified applicants to help oversee the coordination of unit acquisition, permanent supportive housing development and housing of households experiencing homelessness. In this role, the Project Manager will support the efforts between three distinct areas: 1) all components of Rapid Rehousing and Permanent Supportive Housing 2) Unit Acquisition within private landlord market and development of permanent supportive housing, and 3) overseeing the daily efforts to move homeless households into housing quickly. Partners for HOME mission is to lead a coordinated community effort and to layer and leverage the resources and relationships to make homelessness rare, brief and nonrecurring.

ROLES AND RESPONSIBILITIES:

Project duties:

• Oversee efforts to house identified homeless households, from outreach to lease-up.

• Lead strategy for all housing subsidies and permanent housing options, and partner with service providers to ensure successful moves and lease-ups for all households.

• Provide support and direction to partner agencies for implementation and start-up of program models.

• Lead facilitation between housing service providers, property managers, and developers, as needed.

• Facilitate case conference with partner agencies to provide program support, coordinate all outreach and housing activities, and problem solve around barriers.

• Coordinate unit acquisition strategy with partner agencies to ensure low barrier units are identified to quickly move individuals out of homelessness.

RESPONSIBILITIES

Operational duties:

• Work with System Navigation to ensure timely unit matching.

• Lead new housing projects as new resources become available.

• Run daily reports in HMIS and input to data management programs to monitor housing projections.

• Create and implement improved systems for efficient workflow.

• Work to incorporate information on capacity, utilization, availability, CE entries, exits + current and historical data into one main dashboard, and implement system changes as needed.

• Assist with training of new and reallocated staff on data needs and implementation (i.e. case management notes to track housing stage progress, etc.).

• Serve as point of contact for case managers to troubleshoot as needed.

• Assist with coordination of outreach activities and document readiness activities.

• Ensure appropriate documentation provided, confirm unit availability as needed and identify bottlenecks to obtaining housing.

• Provide support and direction in unit matching to case managers working with clients.

• Coordinate with several community partners to implement process of unit matching.

• Provide support for activities between rental assistance intermediary, housing search and location intermediary and case management organizations.

• Monitor monthly rental and utility request submission to PfH Finance team.

• Assist with identifying prioritized individuals based on CoC prioritization policies.

• Work closely with other PfH staff to identify and resolve any issue in HMIS.

• Facilitate case conferencing and support activities to move individuals into housing.

• Run reports in HMIS as needed to summarize and identify trends in key performance measures in collaboration with the Performance Team.

• Partner with agencies receiving related funding resources to further alignment with the CoC.

• Provide exceptional customer service to our Continuum Partners, partnering with them to ensure a transparent system is in place.

• Ensure cross disciplinary teamwork with other verticals.

• Participate and provide coverage and support to other vertical lines as needed.

• Represents Partners for HOME in community meetings.

• Support activities for housing efforts including committees and work groups as needed.

QUALIFICATIONS

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS:

• Bachelor's degree in social service field with at least two years related experience.

• High energy and a passion for the CoC's mission and goals

• Previous experience working with the homeless population or housing preferable.

• Experience working in HMIS, proficiency in Power BI or other data management tools is a plus.

• Familiar with housing subsidies such as: Emergency Housing Voucher, Georgia Housing Voucher, Permanent Supportive Housing

• Strong initiative and creativity.

• Ability to work collaboratively with multiple disciplines.

• Experience leading work groups and training.

• Solid organizational skills including attention to detail and multitasking skills.

• Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented environment, and to handle multiple projects simultaneously under tight deadlines.

• Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders.

• Professional, precise, and persuasive writing and editing skills.

• High emotional intelligence with the ability to perceive and understand people's motivations.

• Highly industrious with a strong work ethic. • Integrity and humility that encourages and inspires constituents, strong sense of judgment.

• Thrives under pressure, consistently meeting expectations and commitments on tight deadlines, all while managing a variety of tasks and relationships in an efficient and meticulous manner.

• Strong working knowledge of Microsoft Office, and project management tools