SALARY
$76,442.66
POSITION SUMMARY
Performs various office support activities including special studies and investigations, coordination of litigation response activities, records control and compilation and analyses of data under limited supervision.
PRIMARY RESPONSIBILITIES
• Coordinates litigation response activities, including the collection and organization of records and supporting documentation.
o Responsible for administering subpoenas and other legal requests for information, including tracking, processing, and coordinating responses.
• Assists in developing and administering programs, procedures, goals and objectives. Develops methods to improve workflow and processes.
• Coordinates various projects, special assignments and support activities as assigned.
• Maintains records for the department.
• Conducts studies, analyzes responses and presents findings as assigned.
• Assists in maintaining various computer systems.
• Prepares and processes documents relating to department personnel.
• Responsible for printing and distributing various reports.
• Performs related duties as assigned.
MANAGEMENT RESPONSIBILITIES
Reporting to this position are the following jobs:
Job Title
• None
CHALLENGES
• Organizing and analyzing data from numerous and diverse sources.
• Balancing and prioritizing projects with competing levels of importance.
EDUCATION/EXPERIENCE REQUIREMENTS
• Bachelor's degree in Business Administration, Management, or a related field, plus two (2) years of experience in an administrative position including project management, report preparation, and/or data analysis, or an equivalent combination of education and experience.
PHYSICAL REQUIREMENTS
• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement\: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE, SKILLS, AND ABILITIES
• Detailed knowledge of report preparation methods.
• Detailed knowledge of business analysis standards and processes.
• General knowledge of transit operations.
• Working knowledge of project management methodologies.
• Strong computer skills.
• Good research and analytical skills.
• Good verbal and written communication skills.
• Good organizational and attention to detail skills.
• Ability to prepare and maintain accurate logs, records, and reports.
• Ability to maintain effective working relationships with staff at all levels of the organization.
• Ability to represent the Authority with the highest level of professionalism.
• Ability to prepare detailed analytical reports and report findings in a clear and concise manner.
• Ability to work independently without supervision.
• Ability to manage and meet assigned deadlines.
WORKING CONDITIONS
• General office environment.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
• Standard office equipment.
• Personal Computer and related software.
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