Project Specialist (Telecommunications)

Project Specialist (Telecommunications)

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

SUMMARY

The Project Specialist supports the Fiber to the Home (FTTH) program by driving the timely execution of key projects and initiatives. This role ensures critical tasks are completed on schedule, facilitates coordination across cross-functional teams, and updates project statuses regularly. The specialist also manages large-scale meetings involving multiple departments and leadership levels, ensuring team alignment and effective communication.

KEY RESPONSIBILITIES

• Project Management

• Lead assigned FTTH projects using established methods and procedures.

• Develop and maintain project schedules, milestones, and baselines.

• Monitor progress and manage deviations, escalating issues and driving resolution.

• Data & Reporting

• Maintain a centralized repository for FTTH program data, including schedules, work breakdowns, and performance metrics.

• Analyze and present data in user-friendly formats to support decision-making.

• Cross-functional Coordination

• Facilitate meetings and conference calls with stakeholders across departments and leadership levels.

• Ensure alignment between engineering, build, and order completion teams.

REQUIRED QUALIFICATIONS

• 4+ years of telephony experience (FTTH preferred)

• Advanced Excel skills (pivot tables, VLOOKUP, data visualization)

• Strong data analysis and reporting capabilities

• Understanding of cross-functional workflows from design to order completion

• Excellent organization, time management, and multitasking under tight deadlines

• Clear, professional communication and customer service skills

• Comfortable engaging with all levels of leadership

PREFERRED QUALIFICATIONS

• Bachelor’s degree in a related field.

• Ability to interpret engineering layouts and terminology.

• Experience with Sitetracker, Power BI, and M6 platforms.

What We Offer:

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer includes:

• 20 PTO (Paid Time Off) days + 10 paid holidays per year

• Day one medical, dental, vision and prescription drug plan

• 401k match of 50% on 6% of eligible compensation

• Tuition Assistance Program

• Personal & Work Life Balance Resources & Wellness Support Assistance

• Employee Resource Groups

• Same-sex spouse and domestic partner benefits coverage

• 10 weeks of paid parental leave, & a phased return to work program for new parents

• Up to $10k in adoption program assistance

• 3 weeks of paid caregiver leave

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.  

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.