Project Support Specialist

Job Title: Project Support Specialist

Monthly Pay: $4,106 - $5,575 USD per month

Summary:

A project support request arrives, gets checked, assigned, tracked, and closed with clear notes so project work keeps moving. This position sits within the project management team and works under a project manager, maintaining dependable task information throughout delivery. The specialist works with task owners, project coordinators, and internal stakeholders to clarify updates and surface obstacles before they affect dependent activities. This is a fully remote, desk-based work from home position in Colorado, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming project support requests from shared email and task queues, checking the requested outcome, owner, priority, and target completion date before routing.
• Create and update task entries in a project management tool such as Asana, linking supporting information and recording assignments approved by the project manager.
• Check that project documentation includes current task descriptions, milestone dates, dependencies, and acceptance criteria; ask the relevant task owner to clarify missing information.
• Maintain milestone trackers using a spreadsheets and data entry tool such as Google Sheets, comparing submitted updates with the current project plan.
• Request progress updates from task owners, confirm expected completion dates, and follow up when an agreed update is missing or unclear.
• Prepare concise progress summaries that distinguish completed work, upcoming milestones, delayed tasks, and decisions needed for the project manager's review.
• Support project discussions by organizing reference materials, capturing decisions, and turning agreed actions into clearly assigned tasks with due dates.
• Flag dependency conflicts and emerging delivery risks to the project manager, supplying task history and relevant details to support risk assessment.
• Log proposed scope or date changes for change control review, and update trackers only after the project manager confirms the agreed adjustment.
• Verify completion with task owners, record outstanding follow-up, and close assigned requests; quality is judged by accuracy, turnaround, complete notes, and dependable follow-up.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of project support, project administration, or related coordination experience preferred, particularly experience maintaining task updates across several contributors.
• Familiarity with project phases, milestones, dependencies, and basic project implementation activities, including how task completion affects the next stage of work.
• Ability to maintain project documentation and distinguish approved changes from proposed changes without independently changing project scope or priorities.
• Familiarity with task boards, shared spreadsheets, filters, and basic formulas, with the ability to learn the named systems through training.
• Clear written and verbal communication for requesting updates, explaining missing information, and sharing concise summaries with internal stakeholders.
• Careful prioritization and consistent checking habits when comparing dates, reconciling conflicting updates, and identifying items that need project manager attention.
• A reliable computer, high-speed internet, and a quiet private workspace, plus availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work supporting projects from a home-based, desk-based setting.
• Structured onboarding and training on the named project tracking and spreadsheet systems, including task updates and handoff practices.
• Regular check-ins with the team lead to review priorities, questions, and development needs.
• Build practical skills in project documentation, milestone tracking, change control support, and communicating project progress.
• Benefits include health coverage, paid leave, a 401(k), bonus opportunities, and stipends.