Promotional Customer Service Representative | Entry Level

We’re hiring Promotional Customer Service Representatives to support live events, promotional campaigns, and public outreach efforts for ethical brands and nonprofit partners. If you're energetic, detail-oriented, and love working with people, this is your opportunity to grow in a fast-paced, mission-driven environment.

This role is perfect for those who enjoy customer interaction, want to learn the ins and outs of event marketing, and are excited to be part of a team that values creativity, communication, and community engagement.

What You’ll Do:

• Act as the first point of contact for customers and supporters at live events and promotional activations

• Respond to inquiries about current promotions, events, and campaigns with professionalism and accuracy

• Support the coordination and execution of promotional campaigns, including event setup, materials distribution, and onsite logistics

• Work closely with marketing and sales teams to ensure a seamless customer experience

• Track customer feedback, record interactions, and provide insights to improve campaign effectiveness

• Offer solutions and support to customer issues or concerns in a friendly and efficient manner

• Identify opportunities to improve the customer journey and share feedback with leadership

Who We’re Looking For:

• Strong verbal and written communication skills with a professional and upbeat demeanor

• Customer-focused mindset with a genuine desire to help others

• Highly organized and able to juggle multiple tasks in a fast-paced setting

• Problem-solving skills and a proactive attitude are a must

• Experience in customer service, event staffing, or promotions is a plus—but not required

• Ability to work independently and as part of a collaborative team

• Must be 18+ and authorized to work in the U.S.

Why You’ll Love This Role:

• Immediate start with paid training provided

• Competitive pay + weekly performance bonuses

• Clear path for career advancement into event coordination, team leadership, or account management

• Work on exciting promotional campaigns that make a difference

• Join a supportive, collaborative team that celebrates your success

• Flexible scheduling with some weekend availability required

• Build real-world experience in customer service, events, and marketing

Perfect For:

• Entry-level job seekers looking to launch a career in customer service or marketing

• Retail or hospitality professionals ready for a fresh start

• Individuals passionate about events, branding, and community outreach

• Recent grads or career changers seeking purpose-driven, people-focused roles