Promotional Customer Service Representative Entry Level

We are hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and fundraising campaigns for nonprofit organizations and ethical brands. This entry-level opportunity is ideal for individuals seeking meaningful, public-facing work with clear opportunities for growth.

You’ll engage directly with community members at events and activations, helping share campaign messages, support fundraising initiatives, and deliver positive, people-first experiences.

Role Overview

As a Promotional Customer Service Representative, you will represent mission-driven campaigns at community events, promotional activations, and outreach initiatives. Your focus will be on public education, supporter engagement, and fundraising participation, while providing professional and friendly customer service.

Key Responsibilities

• Represent nonprofit and ethical brand partners at live events and outreach activations

• Engage with the public to share information about campaigns, services, and fundraising efforts

• Assist with event setup, registration, logistics, and distribution of promotional or educational materials

• Support marketing and outreach teams to ensure organized and effective event execution

• Collect attendee feedback, track interactions, and share insights for campaign improvement

• Resolve on-site challenges with professionalism and a solution-oriented approach

• Deliver consistent, positive customer service in all public-facing interactions

Candidate Profile

We are looking for individuals who are communicative, dependable, and motivated by community impact.

You may be a strong fit if you:

• Communicate clearly and confidently in person and in writing

• Have a customer-focused, approachable demeanor

• Stay organized and adaptable in fast-paced environments

• Are reliable, proactive, and open to learning

• Work well independently and as part of a team

• Are available for weekend and occasional evening shifts

• Are 18+ and authorized to work in the United States

Preferred (not required):

• Experience in customer service, retail, hospitality, events, or outreach

What We Offer

• Paid training with immediate start opportunities

• Competitive base pay with weekly performance-based incentives

• Clear advancement paths into leadership, coordination, or account management roles

• Flexible scheduling to support work-life balance

• Hands-on experience in fundraising, promotions, event operations, and marketing

• Supportive, collaborative team environment focused on growth and development

• The opportunity to work on campaigns that create meaningful community impact

Who This Role Is For

• Entry-level candidates seeking experience in events, outreach, or marketing

• Individuals transitioning from retail, hospitality, or customer service roles

• Recent graduates or career changers interested in nonprofit or community-focused work

• People who enjoy public engagement and purpose-driven initiatives

Apply Today

If you’re ready to build skills, grow professionally, and contribute to campaigns that make a difference, we’d love to hear from you. Apply today to join a team where community connection and career growth go hand in hand.