At The Nash Casino, we’re redefining gaming in New Hampshire. As the region’s premier gaming destination, we offer a vibrant, high-energy atmosphere featuring over 1,000 state-of-the-art machines and a variety of table games. Behind every great guest experience is an exceptional team—join us and be part of an exciting, fast-paced environment where your contributions make an impact.
We are seeking an organized, energetic, and creative Promotions Coordinator. This role assists in all aspects of Marketing promotions. The coordinator also provides administrative support to the Marketing team. The duties to include, but are not limited to, future promotion planning and execution, leading to the creation of rules, providing purchasing needs (e.g., gifts), promotion set- up/takedown, data entry, email and telephone communications and coordinating signage. Assists in all aspects of digital marketing, including, but not limited to, social media, digital profiles, website content management and more.
Employee Assistance Program (EAP) with 24/7 confidential support
Wellness Rewards Program — Earn up to$1,000 annually
Team Appreciation Events, Raffles, and Celebrations
Career Development and Advancement Opportunities
A Workplace Centered Around Teamwork, Recognition, and Fun
Free Parking
Location: The Nash Casino - 310 Daniel Webster Highway - Nashua, NH Hours: Full-time: Variable Shifts - (1st shift/swing shift/late night shift) with variable Weekends and Holiday's required
Job Responsibilities
Provides overall backup and support for Marketing promotions with planning, implementing, and monitoring marketing campaigns, including the set up and take down of all marketing materials and property.
Promptly and professionally answers in-bound telephone calls, directs sales calls, and takes/delivers messages appropriately.
Engaging with guests through answering questions, addressing comments, and interacting with people on our various social media platforms.
Assists with all property promotions as needed and is familiar with all Marketing activities and events, both on property and at community events.
Ensures all promotional signage is current.
Has a working knowledge of the property and keeps management informed of any misinformation or outdated material.
The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
The ability to work safely. This includes clear understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
Maintain regular attendance at scheduled shifts and staff meetings.
Maintain professionalism and a friendly and approachable demeanor throughout the workday.
Maintains confidentiality as related to all department and property information.
Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.
Is honest in all interactions and displays a high degree of integrity.
Ability to work independently with little to no supervision or as part of a team is required.
Must be and remain compliant with all legal or company regulations for working in the industry.
Education and Minimum Requirements
High school diploma or general education degree (GED) require.
Related experience preferred.
Must be 21 years or older.
Basic Microsoft Office skills required and knowledge of modern office equipment.
Basic knowledge of gaming software and computer programs like Aristocrat OASIS and Everi promotional kiosks.
Excellent written, oral, and people skills.
Must pass all required pre-screening and background checks.
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
Must be able to obtain and maintain a valid New Hampshire gaming license.
Physical/Mental Working Demands
Must be able to move in and around the entire facility throughout the entire workday.
Must be able to stand or walk for extended periods of time.
Ability to handle small parts and manipulate objects.
Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment.
Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests both in person & over the phone.
Must be able to answer all inquiries and provide assistance and information in a clear, professional and accurate manner.
Reading, writing, simple arithmetic, mathematics, good color vision, speaking, understanding, hearing, sitting, standing, lifting, bending, working under pressure, and working rapidly for long periods.
Must be able to access and interpret information on computer screens.
Must be able to bend, stoop, crouch, kneel, twist, balance, and work the entire property; to include the ability to tolerate changes in temperature.
Must be able to work in an environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment.
Requires the ability to distinguish letters or symbols, colors, and eye hand coordination.
Works well with a team and independently.
The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
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