Property Administrator

Our Property Administrator works closely with the management team to assist in the daily operations of the property. The PA is a collaborative team player that plays an active role in creating an enjoyable environment for both employees and residents on site.

Responsibilities 

• Assist in the daily operations of the property by efficiently communicating with prospective and existing residents in a timely manner.


• Cover welcome desk during Resident Coordinator breaks and during busy periods.


• Assist with retrieving and logging out packages from Amazon Locker.


• Answer phone calls and manage the property e-mail inbox.


• Assist residents with all requests in a timely manner.


• Be available to assist residents with:
  
  
  
  • Ledgers + payment
  
  
  • Work orders in Entrata
  
  
  • Move in/out/transfer processes
  
  
  • Package + mail inquiries
  
  
  • Amenity spaces/kitchen rental
  
  
  • Setting up and fixing apps
  
  
  
  


• Ensure Entrata is up to date with all resident information.


• Conduct audits such as:
  
  
  
  • Storage
  
  
  • Bike
  
  
  • Ledgers
  
  
  
  


• Create and maintain spreadsheet trackers.


• Assist with A/R and reaching out to past residents that have a balance i.e. payment plans if needed or send to collections.


• Coordinate “permission to enter’ as needed for work orders and help maintenance with any requests.


• Coordinate and work with security when residents have complaints.


• Assist in Leasing as needed.


• Handle the move in/out process for all residents.


• Scan checks such as:
  
  
  
  • Affordable
  
  
  • Rent
  
  
  • Electric
  
  
  
  


• Work closely with leaders to execute on-site events.


• Assist with other projects that Management assigns.

Attributes

• Ability to communication effectively verbally and via e-mail


• Highly developed customer service skills


• Attention to detail and ability to multitask and stay organized


• Desire to coach and development team members


• Proficiency in software systems relating to property management and or related industries

Employee Benefits

Time away

• Generous PTO policy + EOY rollover


• 10 paid company holidays


• Paid parental leave

More than just your salary

• 401k + company match


• Discounted employee rent program


• Free parking + pre-tax commuter benefits


• Monthly spot bonus programs


• Employee referral incentive


• Discounts at all in-house cafes 

Health + Wellness

• Gym + pool access at any of our Urby locations


• 80% employer sponsored Cigna medical, dental, vision plans


• HSA + FSA with up to $2,000 company match


• Mental health support available through Ginger

Culture

• Social work environment with fast paced start-up energy


• Company outings including a beach party day!


• Complimentary snacks and monthly team lunches


• Casual but cool dress code

Growth + Development

• Networking events


• Exclusive trainings with inspirational industry experts


• Cross-training programs


• Tuition reimbursement

Due to high application volume, we will only reach out if we’re moving forward with your application.