Property Management Portfolio Manager

Salary :

$90,000 - 97,000 yearly

Company : Good Life Property Management

Job Type : Full Time

San Diego, Ca

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Property Management Portfolio Manager

Portfolio Manager – Small Multifamily & Portfolio Clients

Position Summary
We’re seeking a highly independent, service-minded Portfolio Manager to pioneer a new role focused on managing small multifamily properties (typically 5–15 units) and investor-owned residential portfolios. This person will serve as the trusted advisor and primary point of contact for multiple individual property owners—delivering a concierge-style experience that balances responsiveness, care, and efficiency.

These owners have unique needs: heavier maintenance volumes, limited time for day-to-day approvals, and higher expectations for proactive, strategic service. The ideal candidate thrives in a high-touch environment, excels at building strong relationships, and takes initiative to refine systems and processes for long-term portfolio health. This is a fully remote role, but you must reside in San Diego.

Duties and Responsibilities

Independently manage a book of small multifamily properties and investor-owned portfolios (5–15 units per property or 5+ units across portfolios), serving as the main point of contact for each owner.
Build trust and loyalty through proactive, high-touch communication (regular check-ins, strategic updates, timely responses to inquiries, sets rental rates, negotiates and enforces lease agreements.).
Develop strong client relationships by understanding owner goals and tailoring management strategies accordingly.
Oversee rental rate setting, lease negotiations, renewals, and enforcement of lease agreements.
Terminates leases and initiates eviction proceedings.
Lead resolution of client issues, including late payments, operating expenses, and escalations.
Manage and oversee maintenance requests, ensuring timely resolution and monitoring for “stale” tickets.
Build trust through proactive, regular communication (monthly/quarterly check-ins), strategic planning, and exceptional responsiveness.
Refine and create systems tailored to small multifamily and multi-owner portfolios—including vendor coordination, CapEx planning, and common area upkeep.
Collaborate closely with internal teams (leasing, property management, finance, sales) and help build a dedicated support “squad” (e.g., Maintenance Coordinator, PM Assistant).
Monitor key metrics (occupancy, maintenance ticket close times, reviews, client satisfaction) and lead improvement initiatives.
Help owners plan for property needs (e.g., annual budgets, CapEx forecasting) and navigate regulatory changes with confidence.
Stay ahead of regulatory changes and proactively advise clients on compliance.
Proactively advise clients by conducting regular physical inspections (personally or via field team members)
Create “delight moments” and service enhancements that deepen client loyalty and improve retention.
Maintains fiduciary responsibilities for all clients.
All other duties as assigned.

Success Metrics

Improved client NPS and satisfaction among portfolio owners
Occupancy rates maintained at 95%+
Decrease in escalations and maintenance delays
New, effective SOPs rolled out for small multifamily management to ensure optimal property management
Strong client retention and referral growth in this segment
Demonstrated ability to operate with high autonomy- proactively solving problems, making decisions, and driving initiatives with minimal oversight
Successfully pioneered and shaped a new role within the organization, establishing best practices and setting the foundation for future team expansion
Development of scalable “portfolio management playbook”

Skills & Qualifications

Degree in real estate, property management, business administration or a related field preferred.
Must have an active California Real Estate license.
5+ years experience in residential property management, with a strong preference for small multifamily or portfolio-level oversight
Working knowledge of property regulations.
Proven ability to build and implement systems, SOPs, and scalable processes
Skilled communicator and client relationship builder
Strategic thinker with a service-first mindset
Strong organizational, time management, and delegation skills
Proficiency in property management software
Familiarity with AppFolio and Lead simple is preferred
Understanding of maintenance coordination, CapEx planning, and financial performance tracking

Job Type: Full-time

Pay: $90,000 - $97,000 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional Development
Bonus Opportunities Available

Schedule:

8-hour shift
Monday to Friday
8:30 – 5:00 PM PST.

Education:

Bachelor's (Preferred)

Experience:

Property management: 5+ year experience (Preferred)

License/Certification:

Driver's License (Required)
Real Estate License (Required)

Work Location: 5252 Balboa Ave. Suite 704. San Diego, CA 92117

Good Life Property Management is seeking a driven, outgoing individual to join our team! If you're looking for an exciting new opportunity in the property management industry, you’ve come to the right place.

Our mission at Good Life is to make owning rental property easy. We are passionate about improving lives and everything we do is about helping others and becoming better versions of ourselves. We are a results-based company with an entrepreneurial attitude. We are looking for a leader who is looking to grow with a company, who takes extreme ownership of their role, and who enjoys helping others.

Listen to our Story from the founder Steve Welty: https://www.goodlifemgmt.com/about

About Good Life Team Members:
The team at Good Life is driven by our core values: These values define who we are and how we run our business.

Team First
Raise the Bar
Good Vibes
Problem Solvers
Growth Mindset

Additionally, each team member needs to be an A player.

For more about our team: https://www.goodlifemgmt.com/about/

EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
 
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.

Original job Property Management Portfolio Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Property Management Portfolio Manager Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Property Management Portfolio Manager Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Property Management Portfolio Manager

Job Description - Property Management Portfolio Manager

Similar Property Management Portfolio Manager Jobs in the US

Mobile Apps