We are seeking an experienced, hands-on experienced Troubled Asset Manager to oversee a high-volume, fast-moving multifamily community currently in active lease-up with elevated resident turnover. This role requires a confident leader who thrives in organized chaos, understands how to balance leasing momentum with operational excellence, and knows how to build strong onsite teams while maintaining high standards.
The ideal candidate is decisive, resident-focused, metrics-driven, and comfortable managing competing priorities in a demanding environment.
Salary Starting at $65,000/year based on experience
Key Responsibilities
Lead day-to-day operations of a busy multifamily community during lease-up and ongoing stabilization
Drive leasing performance, occupancy growth, and renewal strategies while managing high resident turnover
Coach, develop, and hold accountable onsite staff including leasing, maintenance, and support teams
Ensure consistent execution of leasing, resident retention, and customer service standards
Oversee rent collections, delinquency control, and compliance with company policies and procedures
Maintain strong communication with ownership and regional leadership, providing accurate reporting and insights
Manage vendor relationships, contracts, and property expenses to meet budget expectations
Ensure the property is well-maintained, market-ready, and compliant with all local, state, and federal regulations
Address resident concerns professionally and promptly, escalating when necessary
Support marketing initiatives, outreach efforts, and leasing events to maintain momentum during lease-up
Qualifications
3+ years of multifamily property management experience, including lease-ups and/or high-turnover communities
Proven success managing occupancy, NOI, and operational performance in fast-paced environments
Strong leadership skills with the ability to motivate and stabilize onsite teams
Exceptional organizational, communication, and problem-solving skills
Comfortable working with data, reporting, and performance metrics
Proficient in Onesite, BI, and Microsoft Office
Ability to remain calm, decisive, and solutions-oriented under pressure
Flexible schedule with availability to support business needs, including occasional evenings or weekends
What We Offer
Competitive compensation based on experience
Performance-based incentives
Comprehensive benefits package
Career growth opportunities within a growing organization
Supportive leadership team with clear expectations and accountability
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