Who we are:
Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.
Why work for Sterling Group?
- Training and Career advancement opportunities
- Recognition programs
- Competitive wages
- Full benefits
- Family friendly culture
- Work life balance
As a Property Manager Self-Storage you will:
- Develop and/or implement the Sterling 5 P’s Business Plan to ensure the property meets or exceeds the expectations of the owners, tenants, vendors, and all customers.
- Meet all budgeted physical and economic occupancy goals, as well as achieving monthly financial and physical occupancy goals as set by the Management & Marketing Department.
- Generate and increase monthly and annual income, as well as increasing the value of the property.
- Analyze monthly financial reports to ensure accuracy and determine business decisions, as well as assist with initial forecasting for annual property budget.
- Prepare and submit Daily Activity Report, Capital Expense/Reserve Requests, ensure accuracy of all required reporting duties, as a part of the monthly checklist.
- Understand and enforce the Sterling Delinquency Process.
- Follow and enforce Sterling Rent Collection Policy.
- Research and report market conditions, including competitor pricing, promotions, and occupancy levels to assist with pricing strategy.
- Maintain office inventory and oversee maintenance inventory levels.
- Ensure optimum curb appeal is maintained.
- Perform staff development tasks including hiring, training, mentoring, and disciplining all support staff per Sterling Policies.
- Work at other Sterling Self-Storage properties as needed and assigned.
- Work with outreach staff to maintain a successful marketing plan as laid out in the 5P’s
Reports to: District Manager
Qualifications:
- High School Diploma or G.E.D. equivalent, some college education preferred.
- Minimum of three (3) years’ experience in management, preferably with a sales background.
- Ability to effectively manage a diverse group of remote managers.
- Outstanding interpersonal, verbal and written communication skills with strong orientation for customer service required.
- Excellent presentation, facilitation, organizational skills and other administrative capabilities.
- Ability to adapt to a demanding environment and manage multiple projects effectively.
- Extremely proficient in Microsoft Office programs (Word, Excel, and Outlook) YARDI and SiteLink program.
- High mathematical acuity including data analysis, attention to detail, forecasting and problem solving.
- Valid Drivers License required
Other Requirements (Background Check and Drug Screening):
Must be able to pass a drug test, driving record, credit check, criminal history, and background
checks prior to employment with Sterling Management Ltd.
Physical Demands:
- Ability to read and comprehend moderately complex documents.
- Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Frequently operates a computer and other office productivity equipment, such as a copy machine, printer, telephone or fax machine.
- Moderate level of repetitive typing using a computer keyboard.
- Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
- Alternate between sitting, standing, walking and climbing stairs.
- Occasional bending, stooping, and reaching.
- Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes up to 10% of the time.
- Occasionally lift, carry and/or move up to 40 pounds.
Schedule:
Mon - Fri 9am-6pm Some Sat 9am-3pm
Benefits:
- Medical
- Dental
- Vision
- Flexible Spending Account
- Group Life Insurance
- Voluntary Life Insurance
- Short Term Disability
- Long Term Disability
- Supplemental programs
- 401(k) Retirement Savings Plan
- Employee Assistance Plan
- Paid Time Off
- Paid holidays
- Volunteer time
Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"
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