Property Portfolio Manager

Portfolio Property Manager

Location: Lombard, IL (Chicagoland Area)
Salary: $75,000 – $85,000 + performance-based growth potential
Employment Type: Full-Time

About Hillcrest Property Management

Hillcrest Property Management is a leading community association management firm serving Chicago and the surrounding suburbs since 1972. We specialize in HOA, condominium, and townhome association management, delivering full-service solutions including financial management, administrative support, vendor coordination, and on-site operations.

Our team-based approach pairs each community with a Licensed Community Association Manager, Property Assistant, and Staff Accountant, ensuring high-quality service and operational excellence.

Position Overview

We are seeking an experienced Portfolio Property Manager / Community Association Manager (CAM) to oversee a portfolio of HOA and condominium associations. This role is ideal for a professional with strong leadership, financial acumen, and client-facing experience managing boards of directors and residential communities.

The Portfolio Property Manager will be responsible for the day-to-day management of multiple properties, working closely with board members, homeowners, vendors, and internal support staff.

Key Responsibilities

• Manage a portfolio of HOA, condominium, and community associations
• Serve as the primary point of contact for Board of Directors and homeowners
• Oversee day-to-day property management operations, including maintenance, compliance, and resident relations
• Prepare and manage annual budgets, financial reports, and reserve planning
• Review and explain financial statements to board members
• Coordinate with vendors, contractors, and service providers, including bidding and contract negotiation
• Supervise and collaborate with Property Assistants and Accounting staff
• Prepare and distribute board meeting packets and reports
• Attend and lead board meetings, annual meetings, and special meetings
• Ensure properties remain compliant with local regulations and association governing documents
• Respond to after-hours emergencies as needed (on-call rotation)

Required Qualifications

• Illinois Community Association Manager (CAM) License (required)
• 3+ years of experience in HOA, condominium, or property management
• Strong knowledge of community association operations and governance
• Experience managing property budgets and financial reporting
• Proven ability to work with Boards of Directors and homeowners
• Experience negotiating and managing vendor contracts
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Excellent written and verbal communication skills
• Ability to multi-task and manage multiple properties simultaneously

Preferred Skills

• Experience managing portfolio-style property assignments
• Familiarity with association management software (e.g., CINC, AppFolio, Vantaca, etc.)
• Strong organizational and problem-solving abilities

Key Traits for Success

• Detail-oriented and highly organized
• Strong customer service mindset
• Ability to work independently and collaboratively
• Professional, responsive, and solution-focused