PROS Intake Coordinator

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a PROS Intake Coordinator.

Coordinate the intakes and screenings for new members to the PROS program. Assists Assistant Clinical Director with administrative oversight of program. Maintains caseload of individual counseling.

• Receive and process inquiries regarding referrals from other mental health providers.
• Collect required documentation from referral source.
• Engage new program members in individual sessions and groups to ensure smooth transition.
• Conduct initial intake and assessment of new members.
• Welcome and orient members on first day of program.
• Follow up with referral source if consumer misses intake/first day.
• Conduct outreach efforts to other mental health providers to increase referrals.
• Complete preadmission assessments for pending participants.
• Charting as required.
• Conduct PROS groups when required.
• Serves as a back up to PROS Advisors and Group workers/facilitators
• Maintains understanding of PROS regulations.
• Attend staff meetings and training as required.
• Covers Caseload as required
• Attend PROS Management meetings as required.
• Represent PROS at various external meetings and conferences.
• Assists Assistant Clinical Director in the supervision of the day-to-day operation of the PROS Clinic including scheduling, coordination of care of the members including immediate resolution of medication issues.
• Assists with the coordination and facilitation of staff meetings, case conferences, and staff training (in absence of Assistant Director).
• Assists Assistant Program Director with supervision of field interns.
• Assists Program Director with data management (OMH based systems)
• Responsible for coordinating and managing staff to include adequate coverage of program functions.
• Assists Program Director with the appropriate audit preparation and record maintenance.
• Accepts and follows through on other duties assigned.
• Assists with member de-escalation

Education & Experience

• Masters Degree in Social Work, Mental Health Counseling or CRC required.
• LMSW preferred.
• Prior intake and assessment experience preferred.

Other Qualifications

• Must have clean NYS Drivers License.
• Must have basic knowledge of MS Word and basic internet.
• Must be willing to travel in the community as needed.
• Must be able to read and write the English language in a legible and understandable manner.
• Must possess the ability to deal tactfully with personnel, members, visitors and others.
• Must be knowledgeable of practices and procedures as well as laws, regulations and guidelines that pertain to community mental health programs.
• Must have patience, tact, cheerful disposition and enthusiasm as well as the willingness to handle situations.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing practices.

Benefits

MHANC offers an extensive benefits package to full-time employees, which includes:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• 403(b) Retirement Plan
• Life Insurance
• Paid Time Off
• Paid Sick & Safe Leave
• Long Term Disability
• Short Term Disability
• Paid Holidays
• Employee Assistance Program
• Pre-Tax Commuter Benefit