Protocol Group Shift Lead

JOB TITLE: Protocol Group Shift Lead

DUTIES AND RESPONSIBILITIES:

• Lead the protocol team.
• Assign resources to optimize the prioritization of customer needs, quality standards for the work, and team skills and strengths.
• Maintain communication with On-Site supervisor and department to solve problems and address issues.
• Coach and trains new employees in their job.
• Ensure assignments are completed to meet quality and performance objectives. Work with team members to understand and address gaps in a constructive manner.
• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.
• Core members for Clean, Safe and Secure (CS&S) program as measured by monthly KPI report which is presented to client management by supervisor:
• Participation in all lab and associated lab support areas on protocol & safety walks including: The documenting of all findings in database, follow up with task owner on root cause & corrective action, approve and timely closure of all findings in database, utilize check list on every walk. Ensure finding closure cycle times meet established goals.
• Monitor, maintain & enforce clean room protocols adherence including the proper wearing of garments, all PPE: safety glasses, goggles, masks, gloves and other applicable PPE. Assess and correct violations associated with all items listed on the standardized CS&S audit checklist.
• Make sure that all signage is per corporate communications format specifications and that all signage is applicable to the area it is posted. Ensure signage is standardized where possible. Signs are placed in areas that are easy to view by customers.
• Daily tag and sweep FOUP/FOSB. Document repeat offenders and work with them to establish long term corrective action.
• Empty all blue racks daily at all campuses and ship FOSBs to B21/Reclaim.
• Manage wafer/part storage program including pickup and delivery of FOUP/FOSB from/to labs/clean room.
• Main force to drive blue bin program for properly dispositioned parts from lab / clean room on average twice / week / building or as needed.
• Routine check and repair, if necessary, all vacuum wands at all campuses (Ex: vacuum wand on process tools, inline metrology tools, labs or cleanrooms).
• Collect particle samples quarterly and plot data onto trend chart for all clean rooms and labs at all campuses. Share results with management.
• Support annual CUPA and Fire inspections at all campuses.
• Provide support for special requests such as customer visits, media tours, executive tours etc.
• Provide support to BU in cleanup efforts such as tech room, bays, labs etc. as assigned.
• Support ERT in emergency events (site access, escort).
• Make suggestions for lab Continuous Improvement (CIP) activity.
• Management to establish tracker for suggested improvements.
• Track implementation.
• Other duties as assigned by client management (Ex: CIO, OSO, PPE distribution).

• College Degree with 5+ years of industry experience or an equivalent combination of training and experience
• 5 years of experience as a Process Technician or Engineer preferably in a manufacturing fab environment, or R&D department, processing wafers
• Leadership experience preferred
• Proven ability to perform Equipment Calibrations, Process qualification checks, Minor repairs, and preventative maintenance of specified semiconductor equipment
• Proven ability to follow directions of the process engineers to adjust the process perimeters and specifications and attain needed results
• Experience in routine quality control and continuous improvement. Knowledge of computer databases for product tracking and related identification systems
• Experience with hazardous materials
• Thorough understanding of cleanroom protocol
• Excellent organizational skills
• Strong written and verbal communication
• Proven ability to multi-task
• Extreme attention to detail

COMPETENCIES:

·       Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

·       Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

·       Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

·       Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

·       Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

·       Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

·       Occasionally (less than 1/3 of the job)

·       Frequently (1/3 to 2/3 of the job)

·       Continually (more than 2/3 of the job)   

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.

• Occasionally work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and /or move more than 30 pounds.
• Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.
• Must be able to wear personal protective equipment, including protective eye wear, a hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators.
• Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed.

• Health Care Plan (Medical, Dental & Vision)

• 401K
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development