Provo Marriott Hotel & Conference Center Housekeeper

Job Summary:

The Housekeeper will clean, restock, and maintain hotel rooms as assigned.  

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning. 
• Checks the inventory of cleaning cart and adds any necessary supplies. 
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.  
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements. 
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.   
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices. 
• Wipes surfaces in room and cleans mirrors. 
• Vacuums floors and removes trash. 
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy. 
• Ensures room meets hotel standards with a final walkaround.  
• Notifies supervisor of room availability and reports any suspicious activity to security. 
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed. 
• Notifies maintenance department of needed maintenance or repairs. 
• Takes found items to designated lost and found area if guest has checked out.  
• Performs other related duties as assigned.  

Required Skills/Abilities:

• Detail-oriented and thorough. 
• Ability to remain discreet and respect the privacy of guests. 
• Ability to perform consistent work to the highest of standards.   
• Ability to interact with guests in a pleasant, friendly way. 

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs. 

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending. 
• Must be able to lift up to 15 pounds at times.  
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.