Provo Marriott Hotel & Conference Center Housekeeping Lead

Description

Job Title: Housekeeping Lead

Job Summary:

We are seeking a dedicated and organized Hotel Housekeeping Lead to oversee the housekeeping department and ensure the highest standards of cleanliness and guest satisfaction. The ideal candidate will have strong leadership skills, attention to detail, and a commitment to maintaining a welcoming environment for our guests.

Key Responsibilities:

- Supervise and coordinate daily housekeeping operations, including staff assignments and scheduling.

- Train, mentor, and evaluate housekeeping staff to ensure adherence to hotel standards and procedures.

- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance.

- Manage inventory of cleaning supplies and equipment, placing orders as necessary.

- Address guest inquiries and concerns promptly and professionally.

- Collaborate with other departments to ensure seamless service delivery.

- Implement and maintain health and safety protocols within the housekeeping team.

Skills and Qualifications:

- Previous experience in housekeeping or hospitality management, preferably in a supervisory role.

- Strong leadership and team management skills.

- Excellent attention to detail and organizational abilities.

- Effective communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple tasks.

- Knowledge of cleaning products, techniques, and safety protocols.

- Flexibility to work various shifts, including weekends and holidays.

We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about hospitality and have a keen eye for detail, we encourage you to apply for this exciting opportunity.