Psychiatric Medical Assistant - Bella Vista

Job Purpose: Make a meaningful difference in patient care! As a Psychiatric Medical Assistant at Denova Collaborative Health, you'll play an important role in providing compassionate, patient-centered care in a supportive behavioral health setting. Working alongside a dedicated clinical team, you'll assist with specialized treatments such as Spravato and Transcranial Magnetic Stimulation (TMS), monitor patient well-being, and help ensure a safe, comfortable, and positive care experience. This is a great opportunity to expand your clinical skills, receive specialized training, and contribute to improving the health and well-being of the patients we serve.

What You Will Do:

• Prepares patient charts for upcoming visits, ensuring all necessary forms are completed, reviewed, and properly integrated into the patient's chart.
• Welcomes patients, conducts check-in, and escorts them to examination rooms.
• Performs delegated medical tasks, including recording vitals, medical history, reasons for the visit, and documenting all in the patient's medical record.
• Conducts visual acuity screenings as part of routine physical exams
• Administers injections and assists providers with medical procedures.
• Performs blood draws, collects specimens, conducts urine drug screenings, and communicates results.
• Maintains cleanliness and readiness of exam rooms between appointments, including stocking necessary supplies and disposing of expired supplies and biohazard waste.
• Works collaboratively with providers to troubleshoot patient issues.
• Supports Spravato treatments by continuously monitoring patients, obtaining frequent vital signs, observing for changes in patient condition, and promptly escalating concerns to the appropriate clinical provider.
• Assists with TMS treatments, including precise positioning of the treatment coil and following established treatment protocols after completing required training and certification
• Coordinates care for multiple patients at different stages of treatment while maintaining patient safety, accurate documentation, and efficient workflow.
• Supports general psychiatric clinic operations, including patient rooming, chart preparation, and patient message management.
• Other duties as assigned.

What We Need From You:

• Completion of a formal Medical Assistant training program through a recognized school or institution required. Proof of completion (diploma, certificate, or transcript) must be provided.
• Medical Assistant certification (CMA, RMA, CCMA, or NCMA) preferred but not required. o Previous experience as a Medical Assistant in a psychiatric or behavioral health setting required
• Experience with Spravato or TMS treatments preferred but not required. Training will be provided.
• At least six months of healthcare experience preferred.
• Previous experience as a Medical Assistant in a psychiatric or behavioral health setting required.
• Ability to multitask and care for multiple patients in a fast-paced environment.
• Must hold valid and current CPR and First Aid certifications, and an Arizona Fingerprint Clearance card (Denova will assist with obtaining a Fingerprint Clearance Card upon acceptance of offer).
• Strong verbal and written communication skills are essential.
• Proficiency in using electronic record-keeping systems such as EMR, billing software, insurance carrier portals, and spreadsheets preferred.
• Bilingual candidates are highly valued, but not a requirement.
• Applicants must be 21 years of age or older to qualify for this position.

Your Work Schedule:

• Join us onsite for dynamic workdays!
• Monday-Friday, 7am-4pm onsite. 

Perks of Being Part of Denova:

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 3.5% company match.
• Secure your future with both long and short-term disability options
• Protect your family with life insurance coverage
• Enjoy holiday pay, PTO, and life insurance benefits.
• Protect your future with long and short-term disability options.
• We offer an employee wellness program and fantastic discounts.
• And there's so much more waiting for you!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.