Job Description - PT Fine-Dining Expeditor/Server Assistant - RED Primesteak
Red PrimeSteak is OKC’s premier modern steakhouse—bold, refined, and elevated in every detail. Our space is as striking as our menu: modern, moody, and designed to impress. We’re currently hiring a part-time Expeditor/Server Assistant to join our team. Ideal candidates are polished, personable, and comfortable in a fast-paced fine-dining environment. If you have a sharp eye for detail and a natural sense of hospitality, we want to meet you. Bring your professionalism and personality—we’ll provide the atmosphere.
Expeditor: Maintain communication between the FOH and BOH, consistency in food, and restaurant appearance. Create an exceptional overall experience for guests and staff while upholding A Good Egg Dining Group’s mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.
ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES:
Make guests feel comfortable and well taken care of.
Answer the phone professionally and according to restaurant standards when needed.
Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any question customers may have effectively.
Learn the names and personally recognize our regulars.
Monitor ticket times and maintain food consistency throughout the shift and on a day to-day basis.
Communicate all requests and issues effectively between the FOH and BOH.
Deliver food and beverages from the kitchen and bar to guests in a timely manner.
Respond promptly to guest requests and assist fellow employees as situations arise.
Assist in pre-bussing, crumbing, and bussing tables where needed.
Maintain cleanliness in all areas of the restaurant including restrooms, counters, sinks, utensils, shelves and storage areas.
Report all equipment problems and maintenance issues to restaurant manager.
Assist in the restocking and replenishment of to-go supplies.
Thank guests as they leave and invite them to return.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Server Assistant:
Provide guests with beverage refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Generally assist wait persons at every level with customer service.
ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES:
Know restaurant standards, table numbers, wait sections, menu specials and be able to answer any questions customers may have effectively.
Remove used tableware between courses and provide tableware for next course.
Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
Between seating, promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
Respond appropriately to guest requests. Communicate guest requests to server as needed.
Communicate with server and hostess to assure efficient seating, table utilization and customer service.
Assist server as needed with food delivery, especially with large parties and during peak periods.
Thank guests as they are leaving.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
QUALIFICATIONS:
Be able to communicate and understand the predominant language(s) of our guests.
Must have previous BOH experience.
Possess a basic knowledge of dining room service procedures and functions.
Possess a basic knowledge of kitchen and health code procedures.
Must have excellent communication skills and ability to work in high pressure situations.
Be able to lift and safely deliver at least 3 dishes at a time.
Be able to work in a standing position for long periods of time (up to 6 hours).
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