Public Area Attendant

I. POSITION PURPOSE

Responsible for ensuring that our public spaces reflect the highest standards of cleanliness and hospitality. Your dedication to creating a welcoming atmosphere for our members and guests.

ACCOUNTABILITIES

• Perform routine cleaning of public areas such as lobbies, offices, corridors, elevators, lounges, restrooms, dining rooms and other member-accessible spaces.
• Vacuum, sweep, mop, and dust all designated areas to maintain cleanliness and tidiness.
• Empty trash receptacles and replace liners regularly to uphold hygiene standards.
• Polish furniture and fixtures
• Clean, vacuum, and polish elevators
• Clean rugs and upholstered furniture using a vacuum cleaner, broom and shampoo machine.
• Keep entryways, walkways, and outdoor spaces clean and free from debris.
• Monitor and maintain the cleanliness of public restrooms, ensuring they are well-stocked with supplies (e.g., toilet paper, hand soap, paper towels).
• Regularly clean and disinfect sinks, countertops, mirrors, and other fixtures to maintain high sanitary standards.
• Report any maintenance issues or damage found in public areas promptly to the appropriate department or supervisor. 
• Conduct regular inspections of designated areas to identify and address cleanliness and safety concerns.
• Maintain housekeeping closets inventory
• Greet members and guests with friendly and professional demeanor, providing assistance and answering basic inquiries when needed. 
• Offer a warm and welcoming atmosphere, helping to create a positive first impression for members.
• Collaborate with other club departments, such as food & beverage, to ensure seamless operations and member satisfaction.
• Assist in handling special projects and tasks as assigned by supervisors or management.
• Follow all AIC safety and security procedures to maintain a safe environment for members and staff. 
• Adhere to the club's policies and standards, including those related to cleanliness, hygiene, and appearance.
• Other duties as assigned

II. MINIMUM REQUIREMENTS

• High school diploma or GED; or equivalent
• Previous experience in similar role in the hospitality industry is a plus.
• Knowledge of proper cleaning techniques and use of cleaning equipment.
• Ability to work with minimal supervision and maintain a high level of self-motivation.
• Strong attention to detail and a commitment to delivering high-quality service.
• Excellent communication and interpersonal skills to interact with guests and members.
• Physical stamina and the ability to perform repetitive tasks for extended periods.
• Flexibility to work different shifts, including evenings, weekends, and holidays, as needed.
• Excellent interpersonal/relationship-building skills
• Proven record of providing excellent internal and external customer service

III. Physical Demands and Work Environment

• Must be able to sit, stand, walk, squat, kneel, reach, bend, stoop, twist, climb, clean, walk on rough ground and lift up to 30 pounds
• Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes or gases
• Must be able to work in close proximity to moving machinery
• Independent mobility