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Public Outreach Specialist I

Job Description - Public Outreach Specialist I

Description

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as a Public Outreach Specialist I in Los Angeles County with the following duties:

Essential Job Duties

  • Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
  • Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.
  • Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
  • Maintains stakeholder contact databases and distribution lists.
  • Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
  • Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
  • Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
  • Supports website updates, document uploads, and content management activities.
  • Assists with social media content preparation, scheduling, graphics coordination, and monitoring.
  • Supports media event preparation, including attendee coordination, logistics, and material distribution.
  • Maintains communication records, outreach activity logs, and stakeholder engagement databases.
  • Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.
  • Monitors project activities and community concerns and provides updates to the Public Information Specialist II.
  • Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
  • Coordinates distribution of project information to internal project teams and external stakeholders.
  • Supports contractor and consultant teams in implementing approved project communication protocols.
  • Assists with field outreach activities at project sites, meetings, and community events.
  • Performs other communications and outreach-related duties as assigned.
  • Maybe required to work various shifts as needed.


Requirements

Minimum Required Qualifications: 

  • Excellent written, visual, and verbal communication skills
  • Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
  • Proven ability to manage competing priorities in a fast-paced environment
  • Experience engaging with diverse communities, government agencies, and the media
  • Familiarity with public project lifecycles, phasing, and communication requirements
  • Strong organizational skills and attention to detail

Education and Training Qualifications:

  • Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field
  • 5+ years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
  • Relevant professional licensure or certifications in public relations or related fields preferred

Sofware/Software Knowledge: 

  • Proficient in Canva, Adobe Illustrator, and InDesign
  • Proficient in Microsoft systems including Excel, Word, Power Point, Teams, and Outlook
  • Experience using email marketing platforms


Benefits
  • Salary Range: $110,000-$115,000
  • Medical, Vision, & Dental – 100% covered for the employee*
  • Life and Disability Insurance
  • 10.5 days of Vacation pay (Accrued)
  • 6 days of Sick pay (Available Immediately)
  • 10 days of Holiday pay (9 Holidays, 1 Personal Day)
  • 3% Employer Contribution 401k (After 1 year of service)
  • Monthly Stipend for Cell Phone
  • Laptop for work purposes
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