This full-time role at Hotwire is hybrid and open to our office locations – Minneapolis or New York

At Hotwire the role is referred to as Account Manager, but at other agencies the title "Account Supervisor" may be used. 

About you...

You’re the kind of person who thrives at the center of the action—rallying teams, juggling priorities, and making big things happen. You lead with generosity, share credit freely, and bring out the best in everyone around you. You don’t wait for direction—you see what needs doing and inspire others to jump in with you. 

You have proven experience managing complex programs for large enterprise brands and multi-business unit initiatives. You have a strong track record in fast-paced, technical industries. Bonus if you have experience working with cybersecurity clients.

You know that great storytelling goes beyond words. Your campaigns are dynamic and multi-dimensional—think bold visuals, compelling videos, immersive digital experiences, and unforgettable events.

You’re driven by outcomes. You track progress, dig into data, and use insights to sharpen your strategy and amplify results.

You’re a rare mix of creative and analytical, dependable and daring. You’re passionate about communication in all its forms—and you’re ready to make an impact.

If this sounds like you, please read on… 

About us...

We are the pre-eminent global marketing and communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world. 

When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth. For years now, we’ve been named a Best Place to Work by PR Week, PRNews and Crain’s New York. 

We are connected, ambitious and curious, but most of all we are one team working together to be the global alternative. 

We are looking for an exceptional person to join our team as a Public Relations Account Manager.

Account Managers are the heart of any client team. They make sure things are done properly, that the team is delivering on campaign plans – short and long term – and that the client is happy. They are organized, thorough and motivating. The best Account Managers go above and beyond expectations, taking on important supporting roles in new business and agency life and thinking up targeted and creative ideas for their clients.  

The Account Manager is a role model for their junior staff and is seen as their day-to-day point of contact and ‘go-to’ person for clients. They lead client calls, oversee all client programs and initiatives and know when to escalate or flag something up to leadership when the situation calls for it. As an Account Manager, you may also manage one or more direct reports, helping shape their career and providing guidance for reaching personal and professional goals. 

 Daily, you will:

• Manage 5-6 accounts successfully, consistently meeting or exceeding client goals and receiving positive feedback from clients.


• Act as the day-to-day team lead, communicating with the client contacts and divvying up tasks amongst the team.


• Generate results, putting together work back plans and ensuring the team meets deadlines.


• Track and apply emerging AI, tech, and media trends to drive innovative PR strategies.


• Mentor and manage junior team members and be an effective skills trainer.


• Develop strong relationships with clients, the media and influencers. 


• Manage your own time, and your team’s time, aligning budget to the scope of work for each team. 


• Be an expert in your client's business, understanding the technology, their business goals, providing strategic recommendations and helping plans come to life.  

You'll bring:

• Recent agency experience  
  


• Traditional communications experience (media relations, content, social media, etc.) and clear examples of campaigns you’ve worked on and the results generated


• Experience in the B2B tech industry such as cybersecurity, adtech/martech, clean tech, data & analytics technology, SAAS, fintech, security, etc.


• Hands on experience not just managing, but truly mentoring, direct reports and cross-functional teammates


• Integrated communications/marketing experience preferred, but not required


• Curiosity about how the business works how you contribute to the organizations success


• Proactive problem-solving skills, goal oriented and a creative mindset.     


• Strong written and presentation communication skills, with the comfort to present ideas and make a case to clients and partner agencies


• Proficiency with with general office tools and platforms such as the Microsoft Suite, Slack, and media tools.


• Outstanding organizational and time management skills.


• Exceptional attention to detail.


• Strong teamwork and collaboration abilities.


• A passion for continuous learning and professional development.


• Skills in managing competing priorities and knowing how to execute and prioritize tasks effectively.

Why Us:

• Flexibility – We understand that life doesn’t always fit around the 9-5; and that work/life integration is crucial.


• Global Reach & Opportunity – You will have the opportunity to work within global teams and travel within the US and globally to connect with clients and colleagues.


• Great Benefits - Strong benefits package includes paid time off, holidays, sick leave, cultural celebration days off, paid time off for community involvement, medical, dental and vision insurance, disability and life insurance, 401K match and a paid 6-week sabbatical after every 4 years of continuous employment. Hotwire offers a variety of bonus opportunities including business development, annual company bonuses and referral bonuses. Additional benefits include wellness allowance, internet, and phone reimbursement.


• Development Opportunities – A strong learning and development program with training opportunities at all levels.


• Autonomy – The freedom and support to be limitless, and the opportunity to own your career and create the future you want.


• Variety – No day is the same as the last. Both within our own walls, and with our clients, we navigate change daily and there’s always an opportunity to stretch your skills, learn something new, seek out a new challenge, and gain expertise.


• Our Amazing Team – We are connected, ambitious, and friendly. We don’t step on toes to get ahead, we build each other up, develop and teach each other and understand that each person’s individual success is a win for all.

We engage in Thoughtful Working, empowering our talent to determine the best way to work for our clients, our team and Hotwire every single day.  

Compensation Range: $77K-$100K, depending on level of experience

The range listed is just one component of Hotwire’s total compensation package for employees, which includes bonus opportunities and a variety of benefits mentioned above. Hotwire takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected work to be performed, required travel (if any), external market and internal value, and internal pay alignment when determining the salary level for potential new employees. A potential new employee’s salary history will not be used in compensation decisions.