Public Safety Emergency Communications Senior Engineer

Company : PRIORITY CARES HOME SERVICES

Job Type : Full Time

Brooklyn, Ny 10001

Number of Applicants

000+

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Job Description - Public Safety Emergency Communications Senior Engineer

Job Position: Public Safety Emergency Communications Senior Engineer

🔹 Pay Rate: $100 to $110 per hour

🔹 Location: Brooklyn, NY

🔹 Schedule: Full Time

🔧 Scope of Services:

Deploy and support Emergency Communications network infrastructure, including racking and cabling equipment.

Configure and test Emergency Communications network systems.

Provide technical support for E911 and NG911 telephony and telecommunications systems.

Support Text-to-911 (TT911) services, including SMS, MMS, and RTT technologies.

Oversee and support vendor-managed ESInet services and systems.

Provide support for Public Safety Unified Communications systems.

Support emergency point-to-point connections, alarm relays, automated inbound 911 relays, and third-party 911 communications.

Investigate communication infrastructure incidents, identify root causes, and implement remediation.

Maintain and test 911 and TT911 lab environments and validate test cases/results.

Support emergency communication technology asset management.

Coordinate deployments with service providers, neighboring jurisdictions, and relay centers.

Oversee vendors supporting emergency communications and infrastructure.

Analyze communication service data and performance.

✅ Mandatory Skills/Experience (Required):

12+ years of experience in a data center or related field environment.

8+ years in network support and LAN/WAN troubleshooting.

8+ years in communications routing and delivery (Wireline, Wireless, VoIP).

Experience using documentation tools (MS Excel, Visio, Word, etc.).

Strong knowledge of networking hardware and topologies.

Proficient in telecom cabling standards, pulling, and terminating cabling.

Knowledge of computing systems and hardware.

Experience with LEC circuit termination and activation.

Experience with land-mobile-radio systems, P25 networks.

Knowledge of call routing, trunking, and location-based routing.

Physically capable of performing related tasks.

Able to follow detailed documentation and procedures.

Willingness to travel within NYC to meet SLA requirements.

Availability for on-call, after-hours, and weekend support.

Strong communication and presentation skills.

⭐ Desirable Skills/Experience (Preferred):

Bachelor’s degree in Computer Science or related field.

Experience with emergency communications infrastructure and systems.

Familiarity with DMS and ACD systems.

Understanding of ANI/ALI services and 911 call handling systems.

Experience with NG9-1-1 ESINET routing and related technologies.

Knowledge of SMS, RTT, TCC routing, and SMS aggregation.

Experience integrating third-party emergency systems.

Familiarity with GIS and location-based services.

Knowledge of 911-related TDOS and DDOS risk mitigation.

Compensation: $110.00 per hour

About Us

Priority Cares Home Services is a New York-based agency dedicated to providing compassionate care to communities across Queens, Brooklyn, Bronx, Westchester, and Staten Island. We offer coordination services for various Medicaid waiver programs, including NHTD, TBI, and PCA.

Our experienced team ensures that clients receive top-quality care from their designated caregivers, with ongoing support and information available as needed. We prioritize the comfort and well-being of both clients and caregivers, ensuring that aid/caregivers are paid on time and without hassle.

MISSION
We are dedicated to delivering compassionate and reliable home care services that empower individuals to live with dignity and independence. Through CDPAP, NHTD, and TBI services, we ensure our clients receive personalized care that promotes well-being and enhances quality of life.

VISION
To lead the home care industry in providing comprehensive, person-centered services that enable individuals to thrive in their own homes while fostering greater community support and involvement.

VALUES

Compassion: We put the well-being of our clients first, ensuring their comfort and care are at the heart of everything we do.
Independence: We support individuals in maintaining control over their lives and decisions through personalized care.
Respect: Every individual is treated with dignity, ensuring that their needs and preferences are prioritized.
Integrity: We uphold the highest ethical standards in care provision, ensuring transparency and accountability.
Inclusivity: We are committed to serving diverse populations and making our services accessible to all.

Original job Public Safety Emergency Communications Senior Engineer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Public Safety Emergency Communications Senior Engineer

Job Description - Public Safety Emergency Communications Senior Engineer

About Us

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