Playgroup Crew Member

Location: Club Pups Lake Norman, Mooresville, North Carolina

Position: Part-Time

About the Role

Get to know the dogs in your care while supervising safe play, supporting comfortable rest and keeping our spaces clean. This active, rewarding part-time position offers structured training and meaningful responsibility on every shift.

About Club Pups

Founded in 2018 by Dustin and Laura Johnson, Club Pups Lake Norman is a locally owned and operated dog daycare and boarding facility in Mooresville, North Carolina. Built on a passion for dogs and a commitment to exceptional care, Club Pups was established to offer a more personalized, safe, and comfortable alternative to traditional boarding facilities. At Club Pups, we believe every dog deserves to be treated like family.

Our perks and benefits include employee discounts, flexible scheduling, and paid time off.

What Your Shift May Include

• Supervise assigned playgroups and help dogs enjoy safe, structured play and rest.
  
  


• Learn each dog’s name and care instructions and help with safe moves between play areas and suites.
  
  


• Keep drinking water fresh, collect food bowls and support feeding when directed. 
  
  


• Clean suites, equipment and play spaces, including dishes, laundry and waste removal.
  
  


•  Notice and report changes in dog behavior or health and share clear shift handoffs.
  
  


•  Help with final potty and suite checks, secure gates and report readiness to the front desk.
  
  

Expect time on your feet, barking, dog hair, waste cleanup, and work indoors and outdoors. Caring for our pups includes keeping their environment clean throughout the day.

Support teammates, greet families warmly, and complete other related duties as assigned.

Training and Support

Training combines supervised practice and documented competency checks. Independent critical tasks require management approval and completed training signoffs.

What Makes a Great Teammate

• You arrive ready for your shift and follow through on assigned work.
  
  


• You follow directions and accept coaching from supervisors and teammates.
  
  


• You ask when something is unclear, stay attentive around dogs, and speak up about concerns.
  
  


• You help others, communicate calmly, and take pride in safe care and cle
  
  


• an spaces.
  
  

Qualifications and Availability

•  Must be at least 18 years old and able to follow verbal and written instructions.
  
  


•  Part-time availability for morning, afternoon, or combined shifts based on assigned coverage, including weekends and holidays.
  
  


• Dog-care experience, familiarity with canine body language, and customer service experience are preferred but not required.
  
  

A Question for Applicants

At Club Pups, every shift means arriving ready, following instructions, accepting coaching, staying attentive with our pups, speaking up about concerns, and helping teammates finish the work. Can you commit to those expectations consistently?

Physical Demands

Reasonable accommodations may be made for individuals with medical limitations or disabilities to perform the essential functions.

• Able to stand and walk for extended periods, typically 5–8 hours per shift.
  
  


• Able to lift, carry, or move up to 50 pounds.
  
  


• Able to frequently bend, kneel, crouch, reach, and perform activities associated with animal care and cleaning.
  
  


• Able to safely handle dogs of varying sizes and activity levels.
  
  


• Able to observe animal behavior and communicate safety concerns.
  
  


• Able to work in a constant state of alertness and in a safe manner.