Q4 OPTOMA JOWS - GTM roles

PRE-SALES PRODUCT SPECIALIST

Fremont, CA · 1 month ago · 8 people clicked apply

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About the job

Position Summary

The Pre-Sales Product Engineer serves as the technical product expert supporting the Sales organization throughout the customer evaluation and sales process. This role bridges Product Management, Sales, customers, partners, Engineering, Marketing, and Customer Service to help convert technical product capabilities into compelling customer solutions.

The successful candidate will participate in customer meetings, product demonstrations, technical evaluations, competitive discussions, solution design, and other pre-sales activities. The role will develop a deep understanding of the company’s products, competitive landscape, and customer applications and use that knowledge to help Sales win business.

In addition to supporting active sales opportunities, the Pre-Sales Product Engineer will provide Product Management with direct feedback from customers and channel partners to help improve existing products and influence future product requirements.

Key Responsibilities

Pre-Sales & Customer Support — 40%

Serve as the primary technical product partner to the Sales organization during the pre-sales process.

Participate in customer, reseller, distributor, and system integrator meetings to identify technical requirements and recommend appropriate product solutions.

Conduct product demonstrations, technical presentations, proof-of-concept evaluations, and customer training.

Respond to technical questions, product compatibility requirements, RFPs, and other pre-sales inquiries.

Translate complex product specifications and technologies into clear customer benefits and business value.

Help Sales address technical objections and competitive challenges during the sales process.

Support strategic opportunities from initial evaluation through technical approval and customer acceptance.

Assist with solution configuration and product selection based on customer applications and requirements.

Product & Solution Expertise — 20%

Develop expert-level knowledge of the company’s product portfolio, technologies, applications, and ecosystem.

Understand how products integrate with third-party hardware, software, control systems, networks, and other customer infrastructure.

Maintain knowledge of product specifications, capabilities, limitations, compatibility, and recommended applications.

Identify potential technical or application issues before products are proposed to customers.

Work with Product Management and Engineering to resolve complex technical questions.

Competitive Intelligence & Sales Enablement — 15%

Maintain strong knowledge of competitive products, technologies, specifications, pricing, and positioning.

Conduct competitive product testing and benchmarking.

Develop competitive battlecards, product comparison guides, FAQs, technical presentations, and sales talking points.

Help Sales articulate competitive advantages based on specific customer requirements.

Provide competitive and market intelligence to Product Management.

Product Launch & Commercial Readiness — 10%

Support new product introductions by ensuring Sales teams understand product capabilities, positioning, applications, and competitive advantages.

Conduct internal product training for Sales, Marketing, Customer Service, and channel partners.

Support product demonstrations and technical readiness for trade shows, customer events, and partner meetings.

Assist Product Management with product samples, evaluation units, demonstrations, and launch activities.

Voice of Customer & Product Feedback — 10%

Capture customer, reseller, and system integrator feedback during the sales process.

Identify recurring customer requirements, feature requests, competitive gaps, and product improvement opportunities.

Communicate market requirements and customer insights to Product Management and Engineering.

Help distinguish individual customer requests from broader market opportunities that may warrant roadmap consideration.

Participate in product roadmap and requirements discussions when appropriate.

Product & Field Support — 5%

Assist with escalation of technical issues discovered during customer evaluations or product demonstrations.

Help reproduce and document field issues when necessary.

Coordinate with Engineering, Product Management, and Customer Service to resolve issues affecting strategic opportunities.

Maintain demonstration equipment and ensure products used for customer evaluations are properly configured and current.

What Success Looks Like

Within the first 6 months, the successful candidate will:

Become a trusted technical partner to the Sales and Product Management organizations.

Develop expert-level knowledge of the assigned product portfolio and major competitive products.

Independently lead technical customer discussions and product demonstrations.

Help Sales successfully navigate technical objections and customer evaluations.

Improve the quality and availability of technical sales enablement materials.

Provide Product Management with actionable customer and competitive intelligence.

Contribute measurably to opportunity conversion and revenue growth.

Reduce delays and lost opportunities caused by unresolved technical questions.

Qualifications

Required

Bachelor’s degree in Engineering, Computer Science, Information Technology, Business, or a related field

 5-7 years experience in pre-sales engineering, product engineering, product management, solutions engineering, technical sales, or a related technical customer-facing role

Strong technical aptitude with the ability to quickly understand complex hardware and software products

Demonstrated ability to communicate technical concepts to both technical and non-technical audiences

Strong presentation and product demonstration skills

Experience working directly with Sales organizations and customers

Strong analytical, troubleshooting, and problem-solving abilities

Ability to manage multiple customer opportunities and priorities simultaneously

Strong written and verbal communication skills

Preferred

Experience in ProAV, professional displays, projection, interactive displays, dvLED, unified communications, or related technologies.

Experience working with AV system integrators, resellers, distributors, consultants, or enterprise customers.

Familiarity with AV-over-IP, networking, control systems, signal distribution, and commercial AV environments.

Experience conducting product demonstrations, proof-of-concept evaluations, or technical customer training.

Experience with RFP/RFQ technical responses and competitive product evaluations.

Familiarity with CRM and product management tools.

Working Conditions & Travel

Up to 40% travel to customer locations, partner offices, trade shows, and company events.

Ability to set up, configure, demonstrate, and troubleshoot product samples and demonstration systems.

Ability to lift up to 50 lbs

Position may require occasional support outside standard business hours for strategic customer opportunities or event

RETAIL & ECOMMERCE PRESALES SPECIALIST

Fremont, CA · 3 weeks ago · 18 people clicked apply

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About the job

Optoma is seeking a Retail & Ecommerce Presales Specialist to help grow projector sales through retail and online channels. This person will support account teams with product recommendations, sales materials, promotions, and performance analysis. The role combines customer facing sales support with hands-on ecommerce execution.

Key Responsibilities

• Support retail and ecommerce partners before the sale by recommending the right Optoma products, answering product questions, and preparing comparisons and presentations.


• Help launch and maintain products on Amazon and other retail websites, including listings, images, product copy, and promotional content.


• Analyze sales, inventory, pricing, traffic, and promotional results; turn findings into clear recommendations.


• Coordinate product launches, seasonal promotions, and retailer requests with Sales, Product Management, Marketing, and Operations.


• Develop sales training materials and communicate key product benefits to retail partners and internal teams.


• Work with Marketing on digital campaigns, social media, creator content, and other programs that bring shoppers to retail listings.


• Monitor competing products, pricing, and customer feedback to identify sales opportunities.

Qualifications

• Bachelor’s degree in Business preferred; Marketing or a related field is also welcome.


• 3-5 years of related sales experience, preferably in consumer electronics, retail, ecommerce, or channel sales.


• Direct knowledge of and Amazon Vendor Central, Seller Central, Amazon retail operations, or Amazon advertising is a plus.


• Preferred experience working with Amazon Vendor Manager.


• Strong Excel skills for sales analysis and reporting, and PowerPoint skills for persuasive customer presentations.


• Familiarity with ecommerce, social media, and digital marketing.


• Clear communication, strong follow-through, and the ability to manage multiple launches and account requests.


• Projector or display industry experience is a plus.

Success in this role means retail partners get timely, useful product support; listings and launches are accurate; and sales recommendations are backed by channel data.

REGIONAL SALES MANAGER - WEST

Fremont, CA · 8 months ago · 51 people clicked apply

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About the job

As the #1 4K UHD projection brand worldwide, Optoma Technology, Inc. is a leading manufacturer of award-winning display products, including interactive flat panels and direct view LED displays and business and home entertainment projectors for consumers, businesses, education, professional audio/video and the retail market.

With our top rated technologies, superior customer service driving customers back to us year after year, and a talented team dedicated toward delivering our customers with an uncompromising, high quality, audio and visual experience, Optoma is poised to bring new levels of solutions to our clients. We are seeking smart, creative and passionate individuals who share the same insatiable drive we do to join us in bringing innovative products and integrated technology solutions to market. It’s a great time to join Optoma!

Headquartered in Silicon Valley, Optoma Technology, Inc. is a subsidiary of Coretronic Corporation.

www.optomausa.com

Job Title: Regional Sales Manager - West - Remote

Candidates must reside in the following states to be considered: CA, WA, OR

Essential Duties

• Growing direct accounts transacting with Optoma.


• Account management of assigned major account partners.


• Supporting our Distribution teams and accounts purchasing Optoma solutions In-Direct.


• Drives activities of partners’ sales teams in a manner that increases brand awareness, product presence and revenue generation for company products.


• Understands the market, the customer, and competition.


• Develops partner account strategies to achieve sales quotas.


• Focuses the sales effort by engaging with accounts on opportunities, product training, and programs.


• Works proactively with channel marketing on the implementation of marketing activities and sales promotions.


• Engages with key resellers to drive business through distributors.


• Establish sales objectives by accurately forecasting monthly sales projections for new business, P&L analysis.


• Maintains company values and demands the highest standards of conduct from self and others.


• Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly


• Other duties as assigned by the manager.

Job Qualifications

• 2-3 years successful field sales experience in projection solutions.


• Existing relationships and/or knowledge of major accounts is required.


• Ability to travel 50% or greater is required.


• Proven record of setting, achieving and exceeding sales goals


• Self-motivated and self-driven; work independently with little or no supervision and the ability to work in a team environment


• Strong negotiation skills and the ability to problem solve


• Proficiency with standard corporate productivity tools, including and not limited to: email, voice mail, MS Word, Excel, Power Point, Salesforce.com


• Demonstrates strong communication, written and presentation skills.

Summary Of Benefits For Employees

Note 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Beware of Fraudulent Recruiting Advertisements and Scams:

Be aware when applying for a job, there are job offer scams perpetrated through the use of the Internet and social media platforms scamming people with fake job offers to gather personal and financial information. The scams prey upon those seeking employment and use false and fraudulent offers of employment with companies such as Optoma to steal from their victims. Optoma believes that one of the best ways to put a stop to these types of scams is to make you aware that they exist, provide tips on how to identify and avoid them, and make clear how we recruit for positions with Optoma so that you can more easily identify fraudulent recruiting advertisements.

• No applicant for employment with Optoma is ever required to pay any money as part of the job application or hiring process.


• Optoma never interviews job applicants through chat rooms (such as Google Hangouts), or through instant messaging systems. If someone tells you that they want to interview you for a job through a chat room, via text or instant messaging, they do not work for or represent Optoma and are likely seeking to defraud you.


• Optoma's job recruitment process involves in person and/or virtual through Microsoft Teams and occasionally via telephone.


• Optoma's job recruiting staff sends email communications to job applicants from “@optoma.com” email accounts only. Any email that states to be from Optoma but does not have a "@optoma.com" address should be assumed to be fraudulent.


• Optoma recruiting staff will NEVER send interview questions ahead of time or make an offer of employment to the candidates without having them go through our different levels of interviews whether in-person or virtual.