QIDP Manager Supported Living

JOB SUMMARY

The QIDP Manager is responsible for program development for client facilitation of the team approach, and acting as the QIDP, to ensure compliance with federal, state, agency, and program regulations, policies and procedures. In addition, they will oversee all aspects of their caseload including supervision of staff and the site.

DUTIES/RESPONSIBILITIES

• Function as the QIDP and member of the Interdisciplinary Team ensuring compliance with all State and Federal regulations.
• Conduct monthly review of client progress including all areas in the client’s home.
• Assist the IDT to develop and tailor IPPs to match client needs and wants through a Person-Centered Approach.
• Ensure staff have necessary records, tools, devices or other items necessary to provide formal and informal training for clients.
• Assist the IDT to develop content of the behavior support plans and ensure appropriate behavior training is in place to meet the needs of the clients.
• Develop and ensure implementation of appropriate Individual Program Plans (IPP).
• Participate in quarterly and annual case conferences for clients with other appropriate members of IDT.
• Be a liaison with family, case managers, and behavior specialists.
• Refer, schedule appointments, and/or arrange transportation for clients, as needed, to appropriate agency and/or community resources.
• Update and maintain client files (master and home) including emergency information;
• Plan, direct and/or attend appropriate program, agency and other organizational meetings and/or training within the specified timeframe. 
• Know how to read and understand an NOA and request appropriate waiver reimbursement from the Case Manager for client services desired.
• Review all Plans of Care when received to ensure correct services are listed.
• Review Therap documentation (GER’s, T Logs, etc.) daily and provide appropriate follow up (BDDS reports, IDT notification, etc.).
• Attend appropriate In-Services in accordance with Medicaid regulations.
• Be an appropriate role model for staff and clients and always maintain professionalism.
• Demonstrate teamwork with staff and clients in the agency across all departments.
• Ensure compliance with agency and departmental policy and procedures.
• Responsible for ensuring the agency is meeting necessary agency/state/federal regulations and policy and procedures.
• Be available as scheduled or as needed to provide/receive emergency communication/assistance during daytime hours.
• Be available during non-traditional work times to support staff through a client’s behavior in the home and/or transporting clients to the urgent care or emergency room.
• Required to be on call, which includes overnights, on a rotating basis. 
• Expected to be reachable via agency provided phone for staff until agreed upon time.
• Conduct quarterly house checks.
• Direct Support Professional responsibilities as needed.
• Ensure treatment sheets are always up to date and in each home.
• Supervise and train House Leads and Direct Support Professionals on the following: implementation of financial materials/needs, medications, policies, procedures, and other job functions.
• Plans, assigns and directs work; appraises performance; rewards and counsels for employees, addresses complaints and resolves problems with support from Human Resources.
• Ensures compliance with agency and departmental policy and procedures.
• Ensures that Clients, House Leads and DSP’s are treated with dignity and respect.
• Ensure that staff order medications.
• Maintain acceptable work standards in all areas.
• Assume other responsibilities as requested by the director.

PHYSICAL TASKS

• Must be able to lift or move up to 50 pounds
• Prolonged periods of standing and walking
• Prolonged periods of sitting 

REQUIRED SKILLS/ ABILITIES 

• Employee must have the ability to write routine reports and correspondence
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to handle multiple projects simultaneously 
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• Exercise good judgment 
• Ability to transport clients in your own vehicle

EDUCATION

• Bachelor’s degree in a professional category and at least one (1) year of work experience in educational or habilitative services for developmentally disabled persons. If candidate does not possess a bachelor’s degree but has suitable experience of 2-5 years, they may also be considered.
• High school diploma/GED required.
• Must be 18 years or older.