QMS Technician

This person will be responsible for the corrective action process, the internal audit process, and the document control process.

Responsibilities:

· Maintain and revise Quality Management System (QMS) procedures and work instructions as necessary to comply with ISO 9001:2015 and AS9100D standards.

· Facilitate review and disposition of updates to Quality Management System procedures and work instructions.

· Train process owners of the QMS procedures and work instructions on the proper content and level of detail in each type of document to ensure consistency across the QMS.

· Create, coordinate, and facilitate all internally issued corrective actions with assignees.

· Assist manufacturing, quality, and engineering teams in determining effective corrective actions.

· Verify completed corrective actions are effective in preventing the reoccurrence of the original problem and root causes.

· Track status and issue monthly metrics for internal and external corrective actions for review by the management team.

• Perform internal audits and identify quality system improvements to ensure compliance with the ISO 9001:2015 and AS9100D quality standards.
  
• Assist Quality staff during QMS audits by customers and external auditors.
  
• Other duties as assigned or required within the Quality function to meet customer or business needs.
  

Desired Skills and Qualifications:

· Experience working in a manufacturing company with ISO9001:2015 and AS9100D accreditation.

• Experienced user of BPA or other Quality software that manages document control, non-conformance reports, and corrective action reports.
  

· Experience performing root cause analysis using 5-Why, 8D Problem Solving, or Fishbone Diagram methods.

· Experience with QMS audits performed by customers and external auditors.

· Experience with QMS internal audits.

· Excellent English written and oral communication skills.

· Action-oriented and resilient, staying composed and focused under stress. Comfortable with ambiguity and change.

• Quality oriented and high attention to detail.
  
• Experienced user of Microsoft 365 (Word, Excel, etc.)