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Qssk- Senior Human Resource-Operations

Job Description - Qssk- Senior Human Resource-Operations

JOB TITLE: SENIOR HUMAN RESOURCE-OPERATIONS

About This Job:

Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.

On behalf of
our client, we are looking for a competent, skilled, and experienced Senior Human Resource-Operations to work in Nairobi, Kenya

Job Summary

To offer
leadership, oversee the day-to-day management of HR Operations team and to
enhance transactional efficiency, ensuring data accuracy, and supporting the
team in delivering high-quality service to our employees.

DUTIES & RESPONSIBILITIES:

  • Supervise
    the HR Operations team, providing clear direction, coaching, and performance
    feedback to drive individual and team success. 

  • Provides day-to-day operational and
    functional oversight of the collaborative efforts of all departments and
    processes related to people, including recruitment, selection,
    development, induction, and performance management of all staff.

  • Partner with executive-level management on
    leadership requisitions and assist them in determining and fulfilling
    their current and future talent needs.

  • Provide an efficient and high-touch
    experience for every applicant from application stage to offer, evaluating
    skill level, driving the interview process and offer process, including
    reference checks, salary recommendations and closing of applicants.

  • Responsible
    for overseeing and handling day-to-day processes such as system updates, letter
    generation, and contract renewals, while also assisting in the management of
    cyclical events such as compensation adjustments for all our markets.

  •  Implement
    strategies to foster a culture of ownership and accountability within the team,
    including defining roles, setting performance metrics, and implementing
    improvement initiatives. 

  • Drive
    continuous improvement in HR operations by optimizing processes, leveraging
    automation tools, and conducting regular audits to ensure efficiency and
    compliance. 

  • Serve
    as the primary point of contact for data queries and issues, liaising with
    internal stakeholders to resolve issues and improve data integrity. 

  • Manage
    contracts and documents related to HR operations, including vendor contracts,
    employee agreements, and compliance documents, ensuring accuracy and
    completeness.

  • Collaborate
    with HR Centers of Excellence and Business Partners to align operational
    processes with strategic goals and evolving business needs. 

  • Oversee
    payroll operations, including coordinating with internal and external
    stakeholders to ensure timely and accurate payroll processing.

  • Stay
    abreast of industry best practices and regulatory changes, recommending updates
    to policies and procedures as needed to support organizational growth and
    compliance.

 

KNOWLEDGE,
SKILLS, AND EXPERIENCE:

  • Bachelor's
    degree in Human Resources, Business Administration, or a related field.

  • 5
    years of experience in HR operations, with a focus on contract and document
    management.

  • Strong
    leadership and team management skills, with a track-record of driving
    performance and development.

  • Experience
    with HRIS and payroll systems, with a proficiency in data analysis and
    reporting. 

  • Excellent
    communication and interpersonal skills, with the ability to collaborate
    effectively across departments and levels of the organization. 

  •  Knowledge
    of employment laws and regulations, with a commitment to maintaining compliance
    and upholding ethical standards. 

  •  Proven
    ability to thrive in a fast-paced, dynamic environment, with a focus on
    continuous improvement and innovation.

 

Interested
and qualified applicants should submit their applications through the link
below.

Note:

Only shortlisted applicants will be
contacted.

Q-SOURCING SERVTEC IS AN EQUAL
OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

 



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About the Company

Q-sourcing

Discover Q-Sourcing Servtec: ISO-certified HR management in Kenya, Uganda, Rwanda & more. Boost efficiency with our expert HR solutions.

Read more about the company

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