Qssk-Operations Executive

JOB
TITLE: HR OPERATIONS EXECUTIVE

Location: Kisii, Kenya

About
This Job:

Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in Uganda, Kenya, Tanzania, Rwanda, and South Sudan. We are seeking a
competent, skilled, and experienced HR Operations Executive to oversee
all HR operations and administrative tasks, ensuring smooth organizational
functioning, statutory compliance, and efficient staff and project
coordination.

Job
Summary:

Reporting
to the HR & Administration Manager, the HR Operations Executive will be
responsible for executing HR and administrative strategies in alignment with
company objectives. The role encompasses recruitment, onboarding, employee
relations, performance management, compliance, payroll coordination, training,
and administrative support, contributing to a productive and compliant
workforce environment.

Key
Roles and Responsibilities:

• Manage the
  recruitment process including identifying staffing needs, sourcing
  candidates, coordinating interviews, and onboarding new hires.
  
• Facilitate staff
  induction, orientation, and ensure smooth integration into organizational
  culture.
  
• Maintain
  accurate filing and retrieval of all HR and administrative records (both
  hard and soft copies).
  
• Track,
  consolidate, and report on staff leave, attendance, and HR data in
  collaboration with line managers.
  
• Oversee employee
  relations by addressing grievances, conducting investigations, resolving
  conflicts, and handling disciplinary procedures.
  
• Process
  payroll-related data including timesheets, leave balances, and ensure
  payroll accuracy.
  
• Manage staff
  performance management systems, including KPIs, goal setting, appraisals,
  feedback, and development plans.
  
• Organize staff
  meetings, prepare agendas, take minutes, and ensure action items are
  followed through.
  
• Prepare and
  submit monthly HR and administrative reports covering HR activities,
  compliance status, and project progress.
  
• Ensure
  compliance with Kenyan labor laws, statutory requirements (KRA, NSSF,
  NHIF), and internal company policies.
  
• Handle
  procurement requisitions, manage staff IDs, office supplies, and other
  resource needs for HR operations.
  
• Assess staff
  training needs and coordinate implementation of learning, development, and
  policy training programs.
  
• Draft reports,
  billing summaries, official correspondence, and maintain accurate records
  of HR and project documentation.
  
• Supervise
  administrative functions of staff on-site, ensuring tasks are completed
  efficiently and on time.
  
• Maintain the
  confidentiality, integrity, and security of all employee and operational
  records.
  
• Liaise with
  clients, statutory bodies, insurance providers, vendors, and external
  stakeholders as necessary.
  
• Assist in
  organizing employee wellbeing programs, company events, and welfare
  initiatives.
  
• Coordinate
  logistics for HR activities, trainings, interviews, and internal meetings.
  
• Identify skills
  gaps and develop closure strategies in collaboration with relevant
  departments.
  
• Ensure legal,
  contractual, and policy compliance for both staff and project activities.
  
• Participate in
  procurement planning and resource allocation for HR and administration.
  
• Foster a
  positive, engaging, and compliant work environment through effective
  communication and leadership.
  

Key
Relationships:

• HR &
  Administration Manager
  
• Line Managers,
  Finance & Procurement Teams, Project Administrators
  
• Clients,
  Vendors, Statutory Bodies, Insurance Providers
  

Requirements

Qualifications
and Experience:

• Bachelor’s
  Degree in Human Resource Management, Business Administration, or related
  field.
  
• Postgraduate
  Diploma in HR or Administration is an added advantage.
  
• Minimum 3 years’
  experience in HR operations and administration roles.
  
• Membership in a
  recognized HR professional body preferred.
  
• Strong knowledge
  of Kenyan labor laws, statutory compliance, and HR best practices.
  
• Proficiency in
  MS Office, HRIS systems, and payroll software.
  
• Experience in
  outsourcing services, consultancy, or administrative coordination roles is
  an added advantage.
  

Key
Skills:

• Strong
  organizational, planning, and time management skills.
  
• Excellent
  communication and interpersonal abilities.
  
• High attention
  to detail, accuracy, and confidentiality.
  
• Sound
  problem-solving, decision-making, and conflict-resolution capabilities.
  
• Knowledge of
  payroll processing, compliance, procurement, and HR reporting.
  
• Ability to
  multitask, manage pressure, and meet tight deadlines.
  

Application
Procedure:

Interested
and qualified applicants should submit their applications through the link
below:

Note: Only shortlisted applicants will be
contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL
LEAD TO DISQUALIFICATION.