Quality Administrator - Operations

Duties & Responsibilities:

• Investigate and review returned products, current inventory, and work-in-process (WIP) materials for nonconformances based on Nonconformance Reports (NCRs) and engineering specifications.


• Present investigation findings and recommendations during Material Review Board (MRB) meetings for disposition decisions.


• Document, track, and maintain nonconformance investigations, corrective actions, and related records.


• Maintain and update records in the business and quality management software.


• Utilize business and quality management software tools to support investigations and analysis.


• Quarantine nonconforming products within business systems and ensure physical segregation in designated quarantine inventory areas in a timely manner.


• Inspect products to verify compliance with specifications and quality standards.


• Submit changes to quality procedures and work instructions as needed.


• Ensure compliance with quality processes and procedures.


• Document quality meeting decisions, dispositions, and action items in business and quality systems.


• Provide training and support to Quality and Manufacturing personnel as needed.


• Lead or participate in internal, supplier, customer, and regulatory quality audits as assigned.


• Assist with product rework and containment activities as required.


• Work with Engineering to determine the disposition of nonconforming products.


• Participate in continuous improvement initiatives to enhance quality and operational effectiveness.


• Perform additional duties and responsibilities as assigned to support business objectives.

Qualifications: 

• Strong attention to detail and commitment to accuracy.


• Well organized with the ability to manage multiple priorities effectively.


• Experience using inspection and measurement equipment, such as microscopes and comparators, preferred.


• Strong interpersonal, communication, and teamwork skills.


• Ability to prioritize tasks and work with a sense of urgency.


• Proficient computer, math, and reading comprehension skills.


• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.


• Strong written and verbal communication skills, including technical writing and documentation.

Competitive Pay & Benefits:

• Paid vacation and 11 paid holidays


• Medical, dental, life, and disability insurance


• HSA and FSA accounts


• 401k with company matching and profit sharing


• Tuition reimbursement