Quality and Training Advisor

In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential.  We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, day services and more.

We are hiring a Quality and Training Advisor to provide direction and assistance to the Director in the areas of quality enhancement and improvement as well as training. This person will also provide consultation to case managers on Therapeutic Support Plans, Individual Service Agreements, and quality reviews  

Benefits:

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• Employee Discounts
• and More!

Job Responsibilities: 

• Coordinate with the Director to review and enhance training for case managers
• Develop and provide training to enhance quality of services, as needed
• Review Therapeutic Support Plans and Individual Service Agreements for thoroughness and consistency, as needed
• Provide guidance on training, procedures, and policy as needed, to increase quality.
• Assist the Director in coordinating and supporting Benchmark’s Individual/Family Advisory Group.
• Provide consultation on Therapeutic Support Plans, as needed
• Be a member of Benchmark’s quality review team
• Consult on critical incident reports for consistency and thoroughness

For a full and complete list, please contact HR

Qualifications:

• Valid Vermont driver's license.
• High School Diploma and 5 years' experience working in the intellectual/developmental disabilities or brain injury field
• OR bachelor’s degree in social work, psychology, special education, or similar field and 3 years' experience.
• Knowledgeable about therapeutic support.
• Demonstrates a commitment to quality and sound business practices.

Interested candidates can apply online at BenchmarkHS.com/Careers

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration:65 Years of Stories.