Quality Associate

Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.   

Cranial Technologies, located in Tempe, AZ manufactures the DOC Band®, a cranial orthotic product that is custom-made to each baby’s head. The DOC Band® is the first FDA approved head band to correct cranial asymmetry.  

We are currently looking for a Quality Associate to join our team!

Position Overview:

The Quality Associate is responsible for completing preventative and corrective actions as the result of audits, as well as implementing process improvements as necessary. The Quality Associate is also responsible for document control for the Quality Department, including facilitating changes to work instructions, policies, and other documents.

Essential Functions:

• Complete process preventative/corrective actions from audits, or identified process improvements, including documentation


• Maintain internal controls over Quality policies, procedures, work instructions and other company documents, ensuring that they are stored properly and available as necessary




• Facilitate changes to work instructions, policies, and other documents, within the established time period


• Obtain signatures and ensure the proper approval process is followed for all document and process changes


• Ensure proper distribution of all updated documents and processes




• Assist with Inspection, Acceptance Activities, and Quality’s calibration/verifications as necessary


• Complete regular reviews of assigned Quality documentation


• Assist with other areas of the Quality System as necessary


• Independently track and ensure that all assigned projects are successfully performed within established timelines


• Ensure confidentiality of patient information and other sensitive data


• Assist during regulatory inspections


• Support the company’s drive for continuous improvement


• Assist with other requests in support of company and quality objective

Other Functions:

Assumes other responsibilities as needed

Requirements:

• High School Diploma or equivalent


• At least one year of quality inspection experience within a regulated industry


• Must be detail oriented, organized, and able to multi-task


• Ability to communicate effectively in a positive manner


• Ability to write in a clear, concise manner


• Basic computer skills


• Ability to work a minimal 40-hour week Monday-Friday, 8am to 5pm with variations to schedule as needed

Physical Demands:

• Must be able to sit or stand for long periods of time


• Must be able to lift minimal amount of weight, less than 5lbs

We offer an excellent benefits package (not in original description):

• Medical, Vision, & Dental insurance


• 401(k) retirement plan with Company Match


• 3.5 weeks paid time off plus 7 company-paid Holidays


• Life insurance


• Short/long-term disability insurance


• The pay range for this position is $45,000 – $50,000. Pay is dependent on the applicant’s tenure in their field and relevant experience

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail. Please no phone calls regarding the position.

If you are unable to submit your application, please email the recruiting department at [email protected] for assistance. 

*internal candidates are not eligible for a sign-on bonus.